Are you a people-driven motivator that strives to meet company goals and provide wow client experiences? If so, you are a perfect fit for BerganKDVs HCM team.

WHO WE ARE AND WHAT WE DO
BerganKDV has provided innovative yet practical solutions for small to large-size companies since 1945. From our beginning as a trusted CPA firm, we have expanded and adapted to offer business planning and consulting, tax, audit and accounting, wealth management, human capital management, and technology services across the country. At BerganKDV we believe our role as advisors is to build relationships with our clients, take an active interest in their unique situations, and provide expertise and resources to help them achieve their goals. Bringing value to our clients is what we do best and seeing them succeed is our ultimate goal.

Position Overview:
The Payroll Support Specialist helps to ensure that the needs of customers are being satisfied, providing excellent customer service by resolving client issues via phone or email, within the current SLA timelines. In this role youll also schedule projects that come through support calls or emails, working to ensure deadlines are met. This position will assist with training and mentoring of new and existing team members, creating and documenting processes and may also assist in processing payrolls.

Responsibilities:
Resolves product or service problems by clarifying the customer'sissue, determining the cause,thenselecting and explaining the best solution to solve the problem; expeditingthe solutionthenfollowing up to ensure resolutionDevelops and maintains relationships with clientsAssists in training and mentoring team members plus training of clients on software usageWorks with internal and external individuals to answer questions, resolve issues, and share informationRecommends/implements changes to improve efficiencyRemainsin compliance with federal, state, and local legal requirements and regulationsStays up to date on software changes/enhancements to optimize software utilizationEnsures that ACH files are processed timely, set up, and maintainedBackup responsibilities for transmission of Secure Pay wires and ACH filesCreates or maintains custom script changes within the system

Qualifications:
Associates degree in Business, Accounting, Finance, Human Resources, or related fieldAdvanced Level in Word, Excel, Outlook, PowerPoint, Internet, etc.Strong technicaland computerskillsFamiliar with payroll processing, including tax, benefit, and other deductionsAbility to work independently and effectively communicate with internal and external stakeholdersAdaptto change and to manage multiple tasks and prioritiesMeticulous attention to detail, as well as reliability and ability to carry out daily functions in an efficient and timely mannerExcellent verbal and written communication skillsExperience with computerized payroll and HRIS systems, including:Millennium3,SaasHR,Payentry, HRIS packages preferredAbility tofind solutions to technical payroll, tax, and systems related issues preferred

EXPLORE THE WORKPLACE OF THE FUTURE
BerganKDV is a leading professional services firm with a contagious culture; where growth is fostered and making a difference means something. Our values drive our decisions, and our passion is empowering people and creating wow experiences for our clients.

BerganKDV Differentiators:
Growth PotentialClose-Knit Collaborative TeamMentor ProgramEmployee Referral RewardsComprehensive Benefits PackageCustomized Career PathOpen Door Leadership StyleEntrepreneurial Operating System EOS / Traction

BENEFITS THAT GO BEYOND
We are proud to offer a competitive and comprehensive benefits package, with options designed to help you make the best decisions for yourself, your family and your career. Our competitive compensation package is catered to reward you for your performance and recognize you for the value you bring to our business. In addition, our total package includes medical and dental coverage, matching 401(k) plans, PTO, observed holidays and a range of programs and benefits designed to support your physical, financial and social well-being.

All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Must be legally authorized to work in the United States without sponsorship for employment visa status (e.g., H1B status).