The Inside Sales/Customer Service associate is responsible for providing detailed product information, answering the telephone, as well as taking and placing orders. Other duties may be assigned by the Supervisor/ Manager as needed. This is currently not a remote position, the candidate will be expected to be in the office daily.

Essential Job Functions and Responsibilities:                                                                                                                                              - Respond to customer inquiries, provide quotes and take customer orders

- Order and source products

- Negotiate sale and purchase prices

- Proactively generate sales and promote Company products

- Expedite backorders and work backlog management report daily

- Assist with pulling inventory and preparing shipments

- Assist with customer returns

- Interact with customers and suppliers to obtain and fill orders correctly

- Troubleshoot customer concerns

Qualifications and Core Competencies (Knowledge, Skills & Abilities):                                                                                          - Good customer service and communication skills

- Reliable, organized, detailed, and focused

- Minimum 2 years of industry and sales experience preferred

- Working knowledge of Microsoft Office suite, especially Outlook and Excel

- Knowledge of supply chain systems helpful

- High School Diploma or GED

- Good driving record

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description