Job Description:

Position Title:  Operations Coordinator (S2)

Company Summary 

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is a Fortune 500 company, publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

Supports teams in Implementation and Performance Management with assigned tasks, projects and could include, but is not limited to:  correspondence, administration tasks, tracking project deliverables, monitoring deadlines, providing regular and timely reports highlighting variances as they arise and managing office locations (supplies, meeting logistics and support).

Responsibilities

• Updates system(s) to ensure that statuses are maintained with complete accuracy.


• Develops and maintains accurate and complete files for projects and programs; continues to monitor for integrity and completeness.


• Communicates issues to management prior to reaching critical status.


• Provides ad hoc reports as requested.


• Creates and distributes correspondence relevant to the team, project or program (internal and external).


• Assists with administrative preparation for meetings.


• Provides additional administrative support as required.


• Prepare and submit for purchase orders and processing of contractor invoices various office management functions such as supply ordering, package shipment, office vendor coordination and payment (garbage, utilities, coffee, etc.).


• Event preparation & coordination

Education/Certifications

High school diploma or equivalent

Associate degree or equivalent work experience preferred

Experience/Minimum Requirements

One (1)+ years in a general business environment with project coordination and/or administrative support experience preferred

Intermediate level Microsoft Excel, PowerPoint and writing skill

Other Skills/Abilities

• Excellent organizational/administrative skills


• Strong interpersonal skills and communication skills


• Strong Excel, Visio, Word and PowerPoint skills


• Power BI skills


• Attention to detail/precision in all interactions


• Ability to thrive in a dynamic problem-solving environment


• Ability to multi-task in a fast-paced environment


• Customer service orientation with a strong problem-solving approach


• Curiosity, initiative, and drive, along with the ability to quickly learn new technology will be critical to success in this position


• Basic telecommunications experience/knowledge preferred

Organizational Relationship

Reports to:

Regional Manager, Implementation Performance Management 

Title(s) of direct reports (if applicable):  N/A

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week).  

Crown Castle is a federal contractor and the COVID-19 vaccination is a requirement of employment by your start date to comply with Executive Order 14042.

#LI-Hybrid #LI-KG1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Operations

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