As the Head of Global Program Management for the Collaboration Business Unit (CBU) this role will drive the activities and relationships with global partners (initially Microsoft) who will support the long-term growth of Jabra collaboration video solutions. This position reports into the commercial lead for the CBU. The role embodies the entrepreneurial energy, network and resources to lead a strategic partner relationship to a "win-win" success.
Key Responsibilities:
Taking a "global coordination, regional execution" approach, you will lead a cross-functional team including members of Marketing, Sales Excellence and Sales to create a Global Program of outbound initiatives that drive engagement with MS ecosystem stakeholders.
Assessing the effectiveness and appropriateness of various go to market initiatives (i.e. Try and Buy, Deployment & adoption, MTC program, etc...)
Working with the key stakeholders in the organization to ensure that you build alignment on the business objectives of the program.
Define with key stakeholders, an outbound operational plan based on key Objectives, Initiatives and KPIs that will be driven regionally.
Coordinate internal governance and with Microsoft, to monitor the developments and performance of the Microsoft Alliance Outbound initiatives, for continuous improvements and fine tuning of objectives/initiatives every 6 months.
Measure and report on success against defined KPIs.
Engaging the Marketing and Sales Excellence teams to create internal training content regarding our Video Solutions products being promoted within Microsoft programs.
Working with Marketing to create the relevant value propositions, turning our strong differentiated features-related product marketing content into a value proposition relevant for MS ecosystem stakeholders (MS Sellers, MS Partners, MS customers)
Create a framework for regional commercialization of the global programs aligning T&Cs to Microsoft Teams SKUs and commercial offers (i.e. Operator Connect for Telcos, Teams Essentials for SMBs, MTR Trial licensing, etc..)
Drive the completion of the global Playbook and account Plan with Microsoft DPS organization, reflecting Jabra Value Proposition, Programs, key Objectives/Initiatives and joint KPIs.
Ensure maximum relevancy within the Microsoft DPS plans, activities, and stakeholders in relation to MTR bundles with HW alliance partners, coordinating the effort with the HW alliance team.
Manage and own DPS pipeline and reseller partner development throughout entire sales & development process, main point of contact for any escalations and operational assistance as well as overall related partner support situations.
Understand the overall Partner strategy in terms of GTM, structure, landscape etc. and assisting Jabra in navigating the partnership while evangelizing our joint value with sales and leadership to grow and elevate partnership.
Qualifications and Requirements
Education
Bachelor's degree from top-tier university or equivalent; MBA or advanced degree preferred
Experience, Skills & Competencies
Industry expertise. Knowledge of relevant market, competitive, and technology trends influencing employee experience. Applies well-informed point of view to identify new business opportunities, address partnership dynamics, and shape innovative yet pragmatic business plans that drive tangible market impact.
Business Acumen. Knowledge of infrastructure, applications, and solutions market with a strong understanding on how to bring technology together and monetize results for differentiated partnerships, solutions, and commercial models for both on premise and cloud offerings. Experienced in working in matrixed organizations across different business groups such as Marketing, Sales, Channel, Services, Development and Product Management leadership to develop investment, solutioning and Go-To-Market motion that drive results.
Accountable and Quality Results Oriented: Determined, accountable and collaborative. Individuals should be able to make sound decisions; communicate effectively; possess financial acumen, demonstrate drive and initiative; build realistic plans; promote teamwork; influence others; manage execution.
Collaboration/EQ. Demonstrates capacity to engender trust and effectively collaborate with Jabra and partner colleagues at all levels, from Jabra senior executives, account teams, and individual contributors. Thinks and acts "win-win" when relating to others and demonstrates effectiveness in aligning and orchestrating interests to achieve results.
Executive Communication. Highly effective written and oral communication skills. Communicates complex topics simply but without losing important nuance and meaning. Focuses on central issues and has a command of specifics without being overly detailed articulates these messages credibly, powerfully, and with confidence.
Strategic program leadership. Demonstrated ability to structure and manage cross-organizational business initiatives and drive change. Thinks big picture but able to roll up sleeves and deliver. Sets and manages clear expectations by defining concrete objectives, deliverables and action plans. Employs clear methods for closed-loop management and holds others accountable for delivering on time with quality. Shows appropriate attention to detail with diligent, tenacious follow-through. Flexible and comfortable with ambiguity but strives to bring prioritization, structure and discipline to ad-hoc work efforts.
Learning agility. Shows capacity to adapt, master new topics/behaviors, and continuously improve. Committed to learning constantly-a quick study who is curious and observant.
Analytical and Data Driven. Adept at diagnosing problems and issues, identifying root causes, and determining creative yet practical ways to address them. Willing and able to consider different points of view. Able to make decisions promptly, thoughtfully, and confidently in highly ambiguous situations.
Business Impact Passionate about driving significant business impact; ambitious and strives to raise the bar continually.
Positive. Upbeat, positive, transparent, and engaging with a natural skill for developing professional relationships.
Sharp, rigorous thinker who can operate successfully among bright, progressive, and charismatic people.
Operates with high integrity and credibility in the eyes of key individuals with whom they will work.
Equal Opportunity Employer
GN Audio/Jabra makes life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets and earbuds are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 6,000 employees. GN Audio an EEO Employer and does not discriminate in employment on the basis of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
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