Posted in General Business 30+ days ago.
Type: Full-Time
Location: Columbus, Ohio
Job Profile
As a System Reliability & Support Specialist Sr. within PNC's Retail MIS Technology organization, you will be based in Pittsburgh, PA or Strongsville, OH. This position can be remote for a well qualified candidate and work anywhere within the PNC footprint except Alaska, Hawaii and Colorado. In person activities may occur based on business need.
The ideal candidate will have the following qualifications:
· API support experience desired.
· Windows Server and SQL/Oracle experience desired.
· Ability to coach, mentor, and support coworkers.
· Monitor, maintain and support systems and software to ensure stability and compliance to technology standards.
· Performs maintenance, including installation of patches and upgrades.
· Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention.
· Monitors systems availability, performance, and capacity against baseline metrics and reports trends. Experience with Dynatrace or similar monitoring applications desired.
· Develops in depth knowledge of supported systems and applications.
· Performs application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology
· Ability to proactively identify solutions for application stability and performance.
Job Description
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Additional Job Description
Base Salary: Commensurate with skills & experience
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.
Disability Accommodations Statement:
The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.
The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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