This position is key to support parts sales in local area for installed equipment base.Primary Responsibility for this position is Warehouse Duties, receiving and shipping of all products. This position will also be responsible for inventory control, cycle counting, coordination of parts with Service departments as well as internal and external customers, and process and organize warranty and parts returns.
RESPONSIBILITIES
Counter sales / Order processing - entering orders into Database
Phone calls / Inquiries. Assisting Local customer with identifying replacement parts and assemblies
Upsell / Upgrade. Work with customers on recommended change out solutions. Identifying upgrade situations and give recommendations.
Warehouse Duties - Shipping and Receiving materials and orders, Inventory control
Heavy lifting over 45 lbs
Other Duties as assigned
QUALIFICATIONS
Minimum Qualifications:
High school Diploma or equivalent experience
Business, Inventory Control, HVAC a plus.
Parts Counter, Warehousing, Inventory Management, HVAC a plus but not required
Excellent customer services skills
Detail-oriented
Ability to work and multi-task in a fast-paced environment
Excellent communication skills, both written and verbal
Good computer skills, understanding of Microsoft or equivalent
The successful candidate will reflect and embrace Vertiv's Values and Behaviors:
OUR VALUES
Acting Like an Owner
Assuming Positive intent in all employee interactions
Being passionate about your work
Challenging yourself in personal development
Being tireless in exceeding customer expectations
Assisting others to be successful as a team
Owning our own mistakes quickly
Talking with people and NOT about them
Creating a culture where people can be their best
OUR BEHAVIORS
Be self-aware and learn
Embrace the customer experience
Think and act broadly
Drive change and innovation
Leverage diversity for organization effectiveness
Foster collaborative relationships
Take intelligent risks
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
