MHK, part of the Hearst Health network, offers innovative, cloud-based technology that helps health plans and other managed care organizations ensure quality member care and succeed in value-based healthcare. MHK provides solutions designed to solve the most persistent challenges in health plan enrollment, billing, financial reconciliation, and clinical care management. By bringing together vital member information and all functionalities into a single, member-centric platform, MHK helps health plans, PBMs, and provider organizations improve quality of care, increase operational efficiency, maximize revenue, and meet compliance demands.
We’re investing in and scaling our commercial team to support our continued growth. We’re looking for a Senior Proposal Writer to work as a key member of our commercial team, leveraging inputs from our subject matter experts and other key contributors and reviewers across the organization. This individual will drive continuous improvements while managing the processes that generate our client-facing content (executive summaries, pricing proposals, RFI / RFP responses, and supplemental materials).
Responsibilities:
Leadership for the document generation, modification, and approvals processes. These documents are used to support sales opportunities for new and existing MHK clients. The ideal candidate can project manage the entire deliverable, within required timelines, for each opportunity with limited escalation support.
Developing highly functional partnerships with multiple resources across the organization. The ideal candidate creates a positive experience and makes it easy to support their efforts, namely assigning and collecting timely, accurate inputs from across the organization.
Drives process optimization, standardization, and scale in all workflows. The ideal candidate will be instrumental in decreasing de novo work while increasing our efficiency (as measured by reduced production, review and approval cycle times) for producing each type of document.
Leveraging technology to validate existing, develop and routinely update our library of approved client-facing content. The ideal candidate will have experience with the setup and optimization of tools and technology specific to document production. We currently use Qvidian, SalesForce, MS-Word, and MS-Teams (SharePoint).
Learning our business, sales process and the documents required to support progression from stage to stage. The ideal candidate will be “dialed in”, participating in key team meetings, opportunity review and planning sessions and will leverage the opportunity funnel to proactively schedule and execute all deliverables.
Being attentive to detail and committed to generating high-quality work products. Provides proofreading, editing, formatting and organizational support on all proposal deliverables to ensure error-free, high-quality content.
Sharing metrics on process performance (volumes, cycle times and status in real time), the impact of improvements made and planned future process improvements. The ideal candidate will help us document and learn from decisions made to aid in establishing precedents, standard business terms and fallback positions.
Assisting with other sales and marketing projects as needed.
Education/Experience:
Bachelor’s degree in Business Management, Business Administration, or related field required. Will consider equivalent experience.
Five years relevant experience writing and editing proposals (healthcare, managed care or health insurance marketing and technology experience preferred).
Ability to work in a challenging, fast-paced environment managing multiple projects simultaneously. Meeting all established deadlines and deliverables with quick turnarounds.
Working effectively as a peer-team leader and independently with limited supervision.
Demonstrating sound critical thinking and decision-making skills.
Possessing excellent communication and computer skills (Word, Excel, PowerPoint as well as the applications listed above).
