Job Description:

The position will close on Friday, February 4, 2022.

The Eugene Water & Electric Board is seeking a qualified Limited Duration Meter Reader to provide excellent service to our customers. 

The successful candidates will:

• Read residential and commercial electric water meters and enter readings into a handheld reading device with a mandatory accuracy rate of 99.96%.   This position requires the ability to walk up to 15 miles per day in all weather conditions.    


• Fulfill open service order requests related to move in/ move outs, read verifications and failed or missing readings on a daily basis.


• Observe and report defective and damaged meters, unauthorized connections, broken seals, inaccessible meters and hazardous conditions; ensure proper functioning of meters.


• Complete daily review of meter reading validity, creating rereads and other possible meter related problem service orders.


• Provide quality assurance for customer billings, including accuracy and timeliness of billing statements.


• Have the ability to work occasional overtime as needed.


• Resolve customer complaints regarding high bills as well as customer concerns about meter reader behaviors. Interact with other utility departments to ensure consistency in interactions with customers.

The starting salary for this position is between $48,252 - $58,135 annually, commensurate with knowledge, skills, education, and experience as it relates to the position.

This is a Limited Duration position which may last from six months up to three years. The position will end on the projected end date, when the work is finished or for any other bona fide business purpose, whichever comes first. This limited duration position is anticipated to last approximately 6 months. Limited Duration employees receive full EWEB benefits and are eligible for internal only promotions during the assignment.

Please Note: This posting includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Provide detailed answers to each question. Please do not reference your resume' or application in your responses.

EWEB values total worker health both at work and at home and provides a robust compensation & benefits package – Read more about our benefits.   

 

Why EWEB?

EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity, innovation, involvement, teamwork, and professional development are supported and encouraged. EWEB is also committed to providing a work environment conducive to the safety, health, and well-being of its workforce, and offers great benefits, including but not limited to health care, vacation and sick leave, pension, holidays, and employee credit union. We are currently one of the top three healthiest employers in Oregon and consistently rank within the top 100 healthiest employers in the nation!

Founded in 1911, EWEB is Oregon's largest customer-owned utility. We provide water and electricity to the Eugene community, as well as parts of east Springfield and the McKenzie River valley area. 

As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Instead, EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and it's our job to provide reliable, affordable water and electricity for our customers. 

Our mission is to enhance our community's vitality by delivering drinking water and electric services consistent with the values of our customer-owners. And our vision is to do so while being a local utility that inspires our customers to invest in and rely on us. 

Our core values: 

• 
  SAFETY: We value the physical and psychological health and safety of our workforce and the public.


• 
  RELIABLITY: We value the continuous, on-demand delivery of quality drinking water and electricity.


• 
  RESPONSIBLITY: We value the prudent and sustainable stewardship of our customers' financial and natural resources, including our impact on affordability and role in reducing the greenhouse gases (GHGs) contributing to climate change.


• 
  COMMUNITY: We value our local governance and obligation to transparently serve our community. 
  

Why Eugene?

It’s a city big enough to boast excellent restaurants, arts, and events, but small enough to still feel like a community. It’s also easy to get out of town, making it an ideal place for lovers of outdoor activities, with world-class opportunities for fishing, rafting, bicycling, hiking, and camping. The city is just an hour to the Cascades Mountains or to the Oregon Coast, but you don’t have to leave Eugene to find nature. The Willamette River runs through the middle of the city and there are parks and trails throughout Eugene. Home to the University of Oregon, Eugene is proud to have hosted the 2021 Olympic Track and Field Trials and the 2022 Track and Field World Championships. Whatever you’re looking for, you can find it here!

 

Minimum Training and Experience Required

Minimum Experience: One year of experience working outdoors in field data collection or route delivery.

Education: High school diploma or GED.

Special Qualification: One year of experience reading utility or related meters.  

Equivalency: An equivalent combination of experience and training may be qualifying.

Valid driver license: Yes

Post-offer background check required: Yes

Post-offer drug test required: Yes

Post-offer physical / functional test required: Yes

  

EQUAL EMPLOYMENT OPPORTUNITY

EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture, education, experience, physical ability and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting, retaining and advancing talent from all sources strengthens our bond with the multifaceted community we serve.

TOBACCO, SMOKE, AND VAPOR - FREE CAMPUS POLICY

EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air, appearance, and employee health in and around EWEB facilities and equipment. Employees, contractors, volunteers, and visitors may not use, distribute, or sell tobacco.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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