Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate. Act in a supervisory capacity behind the teller line as necessary.


Responsibilities include, but are not limited to the following:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
• Cash checks for customers and non-customers
• Process and properly record the sale of monetary instruments (i.e. official bank checks)
• Process foreign currency purchases and sales
• Redeem savings bonds
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
• Process various types of loan payments and credit card cash advances
• Assist with providing customers with access to safe deposit area
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.
• Acts in a supervisory capacity as necessary, using increased authority levels, above those of an entry-level teller, to review and approve certain transactions; particularly in the absence of the Teller Manager. May be expected to assume some other Teller Manager-level responsibilities when necessary, i.e. becoming the ATM custodian.


Qualifications:


• Some supervisory experienced preferred, but not required.
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
• Individual should be a self-starter and be technically literate.

• High school or equivalent required


Work Requirements:


Ability to stand and remain standing for up to five hours at a time without a break.