Competitive salary, regular performance incentives, and future career growth!

NOW AVAILABLE TO QUALIFYING CANDIDATES - $250 Patient Access/Benefit Rep Sign-On Bonus!

Overview:

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards.

The Patient Access Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, and benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

Qualifications:

PAR I

• 1-3 years clerical experience preferred.


• Experience with medical terminology and insurance plans preferred.


• High School diploma required some college helpful.

PAR II

• 1-2 years clerical experience required, some college preferred.


• Experience with medical terminology and insurance plans preferred.


• High School diploma required some college helpful.

PAR III

• 3-5 years clerical experience required, some college preferred.


• Experience with medical terminology and insurance plans preferred.


• High School diploma required some college helpful.

Minimum skills, knowledge and ability requirements:

• Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.


• Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.


• Strong organizational skills; attention to detail


• Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.


• Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller, No experience, medical office, health care, healthcare, administrative assistant

Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.