Posted in General Business 30+ days ago.
Type: Full-Time
Location: Memphis, Tennessee
Cigna.com Digital Product Owner
Description
TheCigna.com Digital Product Owneris a critical part of the Cigna.com Digital Product team, responsible fordefiningand delivering solutions that create value for stakeholders while striking a balance between user needs, business objectives, and technical capabilities. Reporting to the Cigna.com Digital Product Senior Manager, theDigital Product Ownerwill have responsibilities including translating the broad digital roadmap into specific initiatives, requirements, and acceptance criteria; designing solutions that support critical objectives;reviewing analytics data and metrics dashboards to understand user needs, opportunities, and existing product performance;prioritizing work to balance velocity with value; and working with stakeholders, partners, and delivery teams across the entire Cigna.com portfolio to ensure on-time, on-budget, on-target delivery.
This is a high profile, high impact opportunity to lead a major part of the strategic agenda on our flagship digital property. The ideal candidate will have a history of collaborating with a broad matrix of Product Owners, UX Designers, Content Strategists, Project Managers/Scrum Masters, business requestors, and subject matter experts (SMEs). This role will work with partners across the enterprise to identify and document digital features as detailed acceptance criteria for delivery and development.
The Digital Product Owner will embody auser-centered design philosophy and employ the jobs to be done framework toward improving customer and client engagement and acquisition.This role will be accountable for delivering exceptional user journeys across all audiences and properties, and will be evaluated on their ability to create improvements in customer acquisition, user satisfaction, and engagement metrics. As part of our Agile program structure, this role will have responsibility for navigation, information architecture/site hierarchy, solution architecture, and functional capabilities, as well as velocity, capacity management, rationalization, and prioritization.
Responsibilities
Requirements
This position is not eligible to be performed in Colorado.
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
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