The Director, Accounts Receivable is responsible for the overall leadership of the Accounts Receivable team. This position focuses on balancing collection risk with business goals of the organization. The Director, Accounts Receivable reports to the CFO-North America and is responsible for proactively updating the CFO-NA on all accounts receivable concerns. This position interacts and regularly communicates with the sales team and leadership team regarding AR processes and the status of accounts receivable.
RESPONSIBLE FOR:
Risk Management
Understand risk tolerance established by the organization and work cross-functionally to balance collection risk and strategic business initiatives.
Proactively identify, monitor and communicate components driving credit and collection risk.
Maintain appropriate bad debt reserve in accordance with business objectives.
Participate in new promotions to identify AR-related concerns and provide recommendations.
Processes
Collaborate with customer solutions and business teams to improve AR processes and systems for best in class service to internal and external customers.
Identify customers with legal concerns and work with internal and external legal teams to reach resolution.
Establish internal controls related to accounts receivable and monitor adherence to such controls.
Evaluate tools to improve the efficiency and effectiveness of AR department.
Focus on continuous process improvements and the customer experience.
Team
Provide overall leadership to AR team.
Coach AR team and encourage professional growth.
Reporting
Provide monthly key metric reporting to CFO, leadership team, and general accounting team.
Identify and explain trends and the relationship to overall credit and collection risk.
Projects
Represent the AR team in cross-functional projects, reporting, and process improvement initiatives.
REQUIREMENTS
Bachelor’s Degree in Finance, Accounting or related field.
Minimum of eight years’ experience in credit evaluation, accounts receivables or other relevant experience.
Strong mathematical and analytical skills.
Intermediate Microsoft Office skills (especially Excel).
Ability to research and evaluate data.
Demonstrated strong problem solving skills.
Ability to interpret credit reports (i.e., Experian, Dun & Bradstreet).
Ability to work in a fast-paced environment, requiring the ability to multi-task and prioritize responsibilities.
Demonstrated strong interpersonal skills
Demonstrated strong communication skills.
Ability to successfully manage difficult situations will internal and external partners.
Ability to successfully collaborate with a group and work independently.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
