Writes for both mobile-first consumers and the financial financial/regulatory sides of content strategy, including: information architecture, taxonomy, disclosures, technical configurations, ux writing, storing and prioritizing a large volume of content.
Understands how data flows through an information system and can help identify and write for the different use cases
Takes content from creation to the production phase and a solid command of crafting process efficiencies along the way
Builds credibility and trust with peers and executives and enjoy working in a complex organization with multiple decision-makers.
Respectfully defends content decisions with executives and legal and can negotiate edits with diplomacy and an open mind.
Enjoys both the strategic and technical sides of content strategy, and has a proven track record of work on projects that achieve tangible results.
Identified project deliverables include:
A collaborative and iterative working content inventory document for the service's content, across its external and internal product and marketing touch points
A copy document for the associated learning content