TITLE:

Manager, Talent Development

REPORTING RELATIONSHIP:

Senior Manager, HR Technology & Talent Development

BASIC FUNCTIONS:

Identify, develop, and facilitate training programs and initiatives to support the professional development of American Academy of Pediatrics (AAP) staff. Collaborate with subject matter experts (SMEs) on the development of programs, reference materials, and communications to support continued learning opportunities for staff. Provide support to AAP-wide projects and initiatives to ensure adult learning principles are incorporated into work activities, including equity, diversity, and inclusion; conflict of interest; and performance management and development.

DUTIES AND RESPONSIBILITIES:

1. Conduct ongoing assessments on the staff training and development needs, considering organizational goals and feedback from AAP leadership and staff.

2. Identify and/or develop training programs and resources, working in collaboration with internal and external SMEs to create, refine, and enhance content.

3. Research and select external partners to provide training solutions. Review training curriculum/materials and collaborate with vendors to customize content for accuracy and relevance to AAP needs.

4. Provide consultation to staff and supervisors regarding individual employee training needs. Identify and recommend possible external training programs. Serves as a consultant on matters related to organizational effectiveness, teambuilding, and development.

5. Work in partnership with supervisors to identify programs and resources that target specific needs of department/team staff.

6. Coordinate the development of courses on specific AAP programs and procedures to be presented by AAP staff.

7. Create and facilitate onboarding programs and materials.

8. Serve as HR liaison to the AAP Staff Equity, Diversity, and Inclusion Council and Conflict of Interest workgroup.

9. Participate in HR team projects to provide adult learning principles to new programs.

10. Assist with the maintenance and execution of the performance management and talent development system.

11. Monitor and measure effectiveness of training programs and presenters by reviewing evaluation forms, attending workshops, and other means.

12. Manage the Tuition Reimbursement Program, ensuring compliance with AAP policy and IRS guidelines.

13. Review all external professional development requests.

14. Manage the professional development intranet pages, including maintaining a library of training materials and resources for staff. Develop and disseminate ongoing staff communications to promote professional development courses and initiatives.

15. Develop and manage the AAP professional development budget, report on variances, and provide metrics to leadership as requested.

16. Collaborate with IT and other relevant staff to gather technical information on and learn the basic functionality of various AAP technical systems in order to develop job aids, presentations, and/or communications to support and develop end-user training.

17. Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.

18. Facilitate required compliance training and ensure attendance by all staff.

19. Serve as a key contributor in managing the performance management process, particularly as it relates to the development of professional growth and future performance goals.

20. Stay current on talent development trends to enhance staff learning.

21. Manage and maintain the professional development data in the HRIS and provide reports to senior leadership as requested.

22. Manage meeting logistics for all on-site training programs, including printing services, room reservations, a/v equipment, video conferencing, and food and beverage. Attend programs as necessary to assist presenters.

23. Perform other duties as assigned.

EDUCATION:

Bachelor's degree in adult education, training and development or related discipline required, or an equivalent combination of relevant education and work experience.

EXPERIENCE:

At least four years' related experience developing and coordinating live and virtual training programs, including developing training curriculum, knowledge of adult learning principles, training design, and needs assessment. Experience with equity, diversity, and inclusion initiatives, implementing/managing leadership and/mentor programs, and working in an association preferred.

ESSENTIAL SKILLS:

Excellent interpersonal, organizational, diplomacy, project management, presentation, critical thinking, and verbal/written communication skills required, as well as a solid understanding of adult learning principles. Must be able to manage multiple priorities simultaneously, take initiative, work both independently and as part of a team, collaborate effectively with various internal and external constituents, and maintain a positive and cooperative team-oriented work environment with a commitment to equity, diversity, and inclusion Strong technical acumen essential with proficiency in MS Office; experience with virtual meeting platforms (eg, WebEx. Teams, Zoom) and web maintenance/collaboration site platforms (eg, SharePoint); and the ability to learn and apply new technologies. Some evening/weekend work may be required.

To learn more about the organization, see a full job description, and/or apply for the position, please visit https://www.aap.org/employment.

The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.

Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation regarding the job application process may call 630-626-6297. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.

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