Job Description:

Major Areas of Responsibility:

• Provides an environment for both clubhouse participants and staff that promotes asset development and protective factors for youth while minimizing risk factors


• Maintains documentation per agency quality assurance procedures and established recovery support performance standards.


• Acts in a professional role within the program to promote the mission, ethics & brand promise of the Walden agency.

Key Result Areas:

• Outcome Measures: Ensures agency outcome measures & key performance indicators are achieved.


• Service Excellence: Promotes service excellence through the use of best practice standards & continuous quality improvement.


• Customer Service: Promotes a good working relationship with internal and external customers that foster Walden’s Strive for 5 standards.

Specific Responsibilities of the Job:

• Provides individual academic support to youth via general tutorial and homework help for middle and high school-aged students


• Facilitates activities supportive of life skills, positive social interaction and recreation/wellness


• Provides strength based wellness and recovery supportive dialogue either individually or in peer support groups that increases developmental assets and protective factors


• Works collaboratively with the individual, agency staff, & other relevant stakeholders to actively identify and support linkages to full engagement in center activities


• Provides shift coverage of the recovery community center as scheduled.


• Communicates with supervisor regarding customer needs as appropriate.

• Adheres to all policies, procedures & regulations.


• Attends & actively participates in staff meetings & trainings as needed.


• Responds appropriately to the cultural differences of staff, clients, residents, & referral sources.


• Maintains a positive work atmosphere that promotes Walden’s culture.


• Other duties as assigned.

EOE

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