Posted in General Business 30+ days ago.
Type: Full-Time
Location: waimea, Hawaii
Director of Rooms
Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, we want you to be a part of our Fairmont Orchid, 'Ohana.
What is in it for you:
As Director of Rooms, you will provide vision and leadership that fosters an engaged team ensuring quality, efficiency and superior luxury service. You will play a key role in driving customer engagement, while helping to grow brand awareness. The candidate is leader who enjoys a challenge balancing all stakeholders expectations by driving engaged and dynamic customer interactions. As Director of Rooms you will showcase passion for superior guest service, attention to detail, personal care and attention to all guests as well as provide cutting edge learning experiences, driving the definition of luxury hospitality. The Director of Roomswill drive collaboration across all departments, assist the MOD's with customer service recovery process, and is a champion for Accor's loyalty program. In addition, the successfulcandidate is responsible for helping oversee the Concierge and Royal Service team by creating exceptional customer experiences from pre-arrival to post departure.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS
Lynker Technologies
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