Overhead Door Company of Four Corners™, a DH Pace Company aspires to hire a Branch Manager in Farmington, New Mexico. This position will have direct responsibility for leading, managing and profitably growing the Farmington market. If you have experience with sales, operations, budgets, labor costs and profit and loss, take this opportunity to apply!

Job Responsibilities:

• Effectively manage employee performance, control labor and material costs and ensure service levels meet customer expectations


• Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem solving


• Monitor technicians’ schedules to ensure timely completion of jobs and accurate customer invoicing


• Manage the “on-call" process for technicians and personally handle escalated customer calls to resolve customer issues


• Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans


• Inventory management to include material and parts ordering


• Interact with customers to build strong relationships


• Warehouse functions to include loading and unloading building materials as necessary for daily customer jobs


• Prepare bids and quotes for customers


• Other duties may be assigned  

Requirements:

• Bachelor Degree preferred


• Valid driver’s license


• Mechanical aptitude and ability to understand technical situations essential


• Must have excellent communication and organizational skills, a proven track record of working in a very fast-paced environment where attention to detail is essential and possess a strong sense of urgency


• Ability to professionally and effectively communicate and build strong relationships with employees and customers


• Ability to quickly and efficiently solve problems and make sound decisions


• Proficient with Microsoft Office products (i.e. Word, Excel, Outlook, etc.), as well as experience using a computer in a general business environment


• Prior experience managing, dispatching, and scheduling field technicians (highly desirable)  

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products. We are in 50 locations and located in 24 states with over 3,000 employees. The company is privately owned. We have been in business for over 90 years. In 2020 our sales were over $700MM.

We set the tone for success, reward hard work and put employees first:

• Exposure to tenured DH Pace leaders will invest time in training and development.


• Access to online training material to enhance professional skills and product knowledge 


• Advancement and transfer opportunities


• Competitive Compensation


• Comprehensive total benefits package and corporate wellness program


• Paid time off plan

 Successful completion of references, background check and drug screen required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Operations