Job Classification:

Prudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do. We call it “the Talent Mindset” – a company-wide commitment to attract and develop the dedicated professionals whose insights, innovation, and hard work fuel our success and make us a global leader in financial services.

The Relationship Manager is a professional level position that requires the ability to work both independently and as part of a team.

This role is responsible for maintaining and enhancing relationships with retirement plan clients and key intermediaries, ensuring client satisfaction through periodic client meetings and discussions covering service levels, plan utilization, client retention, product sales, plan profitability, and fund investment performance. This position also works closely with sales, recordkeeping and operations staff, to ensure the best possible outcomes for our clients. This role may also participate in sales finalist presentations. This is an exempt level position and is not eligible for overtime.

The ideal candidate has three to five years of relationship management or plan administration experience Industry (Defined Benefit plan experience a plus), possesses strong verbal and written communications skills, knowledge of the retirement industry and competitive environment.

Qualifications:

• Bachelor’s degree or relevant work experience




• Minimum of 3 years’ experience working in financial services




• Knowledge of and understanding of Retirement Industry (Defined Benefit plan experience a plus)




• Technical knowledge of record keeping systems / processes a plus




• Proven excellent customer service skills and progressive probing skills




• Strong verbal and written communication skills




• Strong commitment to timing and quality standards




• Ability to understand and apply complex compliance concepts




• Ability to identify and facilitate issue resolution




• Proven ability to take initiative




• Proven prioritization and organizational skills




• Proven ability to understand and apply new concepts and products




• Ability to work on multiple tasks simultaneously




• Ability to react and adapt to changes in a positive and productive manner




• Ability to handle other essential tasks as assigned




• Ability to work independently and as a team player




• Ability to travel (between 15% – 20% of travel is required), and




• NASD Series 6, 63, and Life Insurance licensing required within 120 days of employment

*Note: Prudential is required by Colorado law to include the salary range for this role when hiring a Colorado resident.

Salary range specific to Colorado: $55,800-$75, 000 + discretionary incentive bonus + benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Any applicant selected for this position will be required to submit to an extensive background screening and a credit check. Failure to comply will eliminate an applicant from consideration for this position. Any negative information obtained as a result of the background screening may result in the disqualification of the applicant from this and any other position in Prudential, including their current position if they are an internal applicant.

-

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodations.hw@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.