You.

You bring your body, mind, heart and spirit to your work as a Manager of Care Management.

You know how to move fast. You know how to stay organized. You know how to have fun.

You're generous with your thoughts, your partnerships and especially your voice, because your opinion matters.
You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

St. James Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 98-bed hospital is the only full-service acute care facility in Butte, and we're the largest hospital serving a seven-county area. Our mission is to bring health and hope to the poor, the vulnerable, our communities and each other.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
With this position, you are eligible to participate in the At Risk Compensation (ARC) Plan. This plan enables SCL Health to provide leaders with an additional performance compensation opportunity. The ARC Award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected SCL Health Board-approved goals. To show our commitment to you and to assist with your transition into our organization, we may also offer a sign-on and / or relocation stipend and reimbursement when applicable.

We.

Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity.

We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing.

We're proud of what we know, which includes how much there is to learn.

Your day.

As a Manager of Care Management you need to know how to:

* Manage the day to day operations of the department. Collaborate with the department management team in planning, program development, human resource management, budget planning, customer satisfaction, patient safety, communication and compliance with regulatory agencies.
* Evaluate service needs and volumes and adjust staffing levels accordingly. Maintain effective and appropriate staffing and staff scheduling to ensure safe, quality patient care. Provide communication to associates and physicians through rounding, huddles, staff meetings and other forms of communication to relay updates regarding department updates, organizational activities, financial performance, educational opportunities, interdepartmental activities and QI activities.
* Be responsible for problem solving to address issues relating to patient safety, care and service. Promote effective working relations and work effectively as part of a department/unit team and interdepartmentally to facilitate that department's ability to meet its goals and objective. Ensure coordination of care with other departments to promote the highest level of patient care and satisfaction. Participate in interdisciplinary committees throughout the organization.
* Manage human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Maintain personnel files, including documentation of appropriate staff orientation, competency, training, discipline and performance reviews. Oversee department timekeeping and payroll. Collaborate with HR concerning employee issues and performance. Conduct employee coaching, counseling, disciplinary actions and annual appraisals. Monitor staff adherence to hospital and departmental policies and procedures.
* Participate in the preparation of operational and capital budgets. Participate in fiscal accountability of services, operational and capital planning, annual operating plans, business plans for new services and human resource structure. Prepare and present business plans, reports, and other statistical data related to department. Monitor supply inventories and capital equipment purchases.
* Partner with the department director and leadership team to identify and drive quality and performance improvement initiatives. Participate in establishing mechanisms to design, measure, maintain, and improve the performance and quality of department services. Ensure compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Participate with management team and staff in development of action plans in line with the organization's strategic initiatives and goals.
* Coordinate the care and services for patients identified as needing assistance or meeting Care Management criteria. Collect in-depth information about a patient's medical, functional, and social condition, to identify individual needs in order to develop a plan to meet those needs. Work with patient and family/caregivers to determine specific goals and actions based on assessment. Coordinate discharge planning. Execute specific interventions to meet established goals. Organize, integrate and coordinate the necessary resources to accomplish the goals and plan.
* Assess the patient's prior level of functioning, access to and/or use of community resources and available support systems. Assist the care team in developing a plan of care which includes, but is not limited to: assuring appropriateness of services and care setting, assuring individualized support and education, determining the need for continued services, planning for discharge, and identifying and connecting patients/families with available community resources if needed. Collaborate with Physicians and other members of the health care team on the patient's behalf.
* Identify appropriate admission and continued stay issues. Enhance the quality of patient care through effective and efficient use of resources. Help to identify strategies for reducing length of stay and appropriate utilization of services. Utilize criteria including clinical pathway data and implement strategies to resolve controllable variances.
* Attend, facilitate and participate in rounds and case conferences. Advocate for patient rights. Monitor efficiency and availability of services and evaluate outcomes through variance tracking, data collection.

* Identify needs, facilitates, or provides education to physicians and ancillary departments/nursing units regarding case management, discharge planning process, and roles. Participate in multidisciplinary groups and development of guidelines.

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

* Bachelor's Degree in Nursing (BSN) or in Social Work (BSW), required
* Master's Degree in Nursing (MSN) or in Social Work (MSW), preferred
* Current license to practice as a RN or a Social Worker in the state of Montana or eligibility to obtain, required
* Previous experience in Care Management or Utilization Management, required
* Previous supervisory or management level experience in a hospital setting, preferred

Your next move.

Now that you know more about being a Manager of Care Management on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.