Planned Parenthood of Orange and San Bernardino Counties has an exciting full-time opportunity (4, 10 hour days a week) for a Administrative Medical Assistant in Anaheim, CA.  Responsibilities include greeting and checking-in patients, preparing and scanning paperwork, determining payer source, collection of fees/receipts and donations, collection of IDs, and answering phones.

Schedule: 4/10 work week, which includes 1 weekend day.

Anticipated Dates: November 2021 - April 2022

Benefits include:

Medical, paid holidays, paid sick days.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Adhere to agency’s policies, procedures and protocols. This may include successfully completing agency, regional and/or state certification requirements.


• Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the system for addressing client complaints.


• Participate in health center efforts to achieve established goals for productivity.


• Participate in health center/affiliate efforts to achieve established revenue cycle goals.


• Perform the following functions:
  
  
  
  • Greet patients, answer phones, refer calls, schedule appointments
  
  
  • Prepare charts, check for completeness, errors, signature and appropriate assembly
  
  
  • Input and update computer patient data information accurately.
  
  
  • Maintain patient records
  
  
  • Assess client finances, which may include verifying insurance, health plan authorization, Medi-Cal cards with picture ID, collecting fees per agency guidelines, complete appropriate forms and obtain signatures per agency policy.
  
  
  • Collect donations and patient satisfaction surveys per agency guidelines.
  
  
  • Complete related financial/statistical paperwork for clients.
  
  
  • Monitor clinic flow.
  
  
  • Schedule appointments for family planning including but not limited to contraceptives and abortion services.
  
  
  • Perform clerical and administrative duties, as required by manager.
  
  
  
  

• A high school diploma or other education plus experience is required.


• Must have 1-3 years of continued job experience and healthcare or general receptionist experience.


• Must be available to work flexible hours which include weekends (Saturday and/or Sunday) and evenings.


• Bilingual Spanish speaking skills required. Some positions require bilingual skills (reading, writing, and speaking). If required, candidate will be tested for proficiency prior to offer.

All employees are required to be fully vaccinated for COVID-19 unless a reasonable accommodation is approved for a medical/disability or religious exemption.

Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion.