At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other's strengths and sharing in successes. This individual is responsible for driving understanding and decision making from data, working with key executives down to analysts. This job will operate at the intersection of business, analytics, and technology, developing enterprise data and analytics demand and plans that help partners improve operational efficiency and reposition the company for future growth. This job will partner with business leaders, staff clinicians, utilization management, network development, provider services, product development and marketing departments as needed to understand and help shape business requirements, designing, developing, and implementing rapid data and analytics solutions for functions across the enterprise. This role is part of the Data and Analytics COE which consists of experts and advisors with a specific focus on generating business insight, governing data assets, and promoting the use of data and analytics to achieve business outcome and measurable ROI across the enterprise.
How you will make an impact:
Acts as a trusted advisor to the business, providing insight and analysis on strategic initiatives, key goals, decisions and adhoc projects.
Identifies, assesses and solves complex business problems where analysis of situations or data requires an in-depth evaluation of variable factors.
Interprets business asks into meaningful programs and features of the solutions using sound business acumen, understanding of the data and technical skills.
Performs exploratory data analysis, develops/ tests business hypothesis to identify opportunities and generates data driven insights, plan and recommendations.
Drives decision making by conducting data wrangling, designing business models and Storytelling through visualization to help find meaningful insights.
Collaborates with the business, COE, and IT partners to identify key use cases and defines associated requirements.
Coordinates the execution of cross functional strategic initiatives - organizes and executes activities in a productive and collaborative environment. Works across organizations to accomplish goals.
Provides thought leadership, best practices, and standards required to deliver effective and sustainable solutions.
Provides regular business updates, risks and issues and manage stakeholder expectations.
Synthesizes complex analytics-derived insights into easy-to-understand, actionable recommendations that business users can easily extract and execute on.
Creates reports and analyzes data to identify solutions that meet business goals.
Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities.
This list is not all-inclusive and you are expected to perform other duties as requested or assigned.
What we look for:
4+ years of experience w/Bachelor's degree or equivalent work experience.
Prior experience in a role requiring collaboration across multiple functions within a large, complex organization.
Strong business acumen, ability to think strategically and build effective business partnerships.
Exceptional analytical, critical thinking, quantitative reasoning, and problem-solving skills with high attention to details and accuracy
Uses storytelling techniques to effectively communicate analytical results and support business decisions.
Experience working with Scrum Agile methodology to deliver solutions.
Strong functional understanding of data and analytics architecture, platforms, and frameworks; including data ingestion, data pipelines (ETL), and business intelligence/analytics reporting and visualizations.
Strong presentation skills. Should be comfortable with presenting to all levels of management.
Solid planning, priority setting, and project management skills with experience managing multiple projects concurrently.
A self-starter that adapts well to change in a fast-paced, dynamic workplace and works well in cross-functional teams/projects.
Excellent verbal/written communication skills, including communicating technical issues to non-technical audiences.
Build deep client relationship, network & be a thought partner.
Benefits and perks:
12 days starting vacation, 12 holidays, 9 sick days and your birthday off!
Low-cost premium medical insurance options
100% paid dental and vision insurance
Generous 401(k) matching and flat contribution
Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
Employee LiveWell program, focusing on overall employee well-being.
Fertility and diabetes benefits
Employee discount program: AT&T/Verizon, entertainment, travel, and more!
Culture of learning: career development and tuition reimbursement
Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Due to COVID-19, there is an even greater demand for flexibility and change. As Delta Dental navigates our Return-to-Office strategy, the expectation around work location for certain roles may be offsite until a future date, determined by Delta Dental Management. Should the position you seek be determined by Delta Dental Management to begin your duties offsite, the position would require you to have access to internet in order to meet the expectations outlined in the job duties.
#LI-DB1 At Delta Dental we:Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes. If you think this sounds like you, let's chat. We would love to tell you more! To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on Facebook and Instagram, @deltadentalins on Twitter, and Delta Dental Ins. on LinkedIn. ABOUT Delta DentalDelta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we're all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation. We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. As a Federal Contractor, we require all employees to be fully vaccinated for COVID-19. You will be required to provide proof of full vaccination upon hire or obtain approval of a valid medical or sincerely held religious exemption from receiving a COVID-19 vaccine prior to your start date.
