Job Description:

We are looking for Technical Support for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.

Job Description:

Deskside Field Services Onsite support

Manufacturing environment, 2nd shift

Proficient computer and peripheral hardware troubleshooting skills

3 to 5 years supporting Microsoft Windows 10 OS version and Microsoft Office Suite applications

Knowledge and experience of SCCM, Active Directory

Experience with computer Refresh

Knowledge of Network devices and Network Protocol

Mobile device support, iPhone, iPad, Android

Printer support experience

ServiceNow experience a plus but experience with a ticketing system is good

CompTIA A+ certified a plus but actively working to obtain Certification good

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant."

Deskside Field Services Onsite support

Manufacturing environment, 2nd shift

Proficient computer and peripheral hardware troubleshooting skills

3 to 5 years supporting Microsoft Windows 10 OS version and Microsoft Office Suite applications

Knowledge and experience of SCCM, Active Directory

Experience with computer Refresh

Knowledge of Network devices and Network Protocol

Mobile device support, iPhone, iPad, Android

Printer support experience

ServiceNow experience a plus but experience with a ticketing system is good

CompTIA A+ certified a plus but actively working to obtain Certification good

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