Manage a global function with individuals performing a variety of treasury and transaction processing operational tasks.
Perform workflow case and payment processing, ensuring timely capture of requests, execution, bookkeeping and settlement.
Oversee and execute bank account opening, closing and maintenance functions across all global regions.
Serve as a product and process subject matter expert able to address complex inquiries from internal and external contacts.
Be a key Alternatives Operations central point of contact.
Independently identify process improvement and efficiency opportunities and drive them to completion.
Escalate matters of urgency requiring senior management awareness and involvement quickly and effectively.
Oversee and govern multiple industry wide vendors and service providers, such as banks and fund admins.
Lead audits and regulatory examinations of Operations functions, with ability to respond to inquiries regarding activities owned and performed by the team.
Partner with front offices, core operations, and technology teams globally to ensure the best management of client assets and always provide a world class client experience.
Maintain a strong control environment, ensuring proper documentation of all processes, ensuring they are always audit-ready and compliant with firm-wide policies, procedures, and regulatory requirements
Qualifications:
Bachelor's degree (or greater) from an accredited Business institution.
Minimum of 7 years of relevant treasury operations work experience in the financial services industry.
Leadership experience in a team managerial role for at least 4 years.
Ability to manage concurrent assignments effectively and efficiently.
Capable of communicating with senior stakeholders such as portfolio managers, traders, risk management, technology, legal and compliance.
Excellent analytical, problem solving, time management, interpersonal, and communication skills.
Team player and adaptable to a fast-paced and evolving environment.
Able to influence, engage effectively in problem solving discussions, and lead troubleshooting measures to resolution.
Project management experience, including processing improvement, control uplift, metrics tracking and reporting, collection, and submission.
Outstanding proficiency with Microsoft Office Suite.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
