POSITION SUMMARY


The Service Technician inspects, troubleshoots and maintains the customers vacuum pumps, blowers and related process equipment on site at assigned customer locations.


ESSENTIAL FUNCTIONS


Reasonable Accommodations Statement


To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.


Essential Functions Statement(s)




Perform scheduled or assigned on-site inspections, preventative maintenance and servicing of the company's vacuum and low pressure pumps, blowers and systems


Coordinate efforts and assist customer with technical product support, resolution of customer issues problems and complaints, troubleshooting and training


Conduct assigned warranty evaluations and submit all warranty related documentation.


Complete and submit all necessary documentation and reports for assigned field activities


Assist customer with on-site equipment startup and operator training


Maintain/manage a customer database, records, files and reports using Busch approved software and programs including Busch CRM


Complete scheduled and unplanned maintenance on abatement scrubbers


Perform helium leak checks on vacuum lines to ensure integrity of the vacuum system