Posted in Engineering 30+ days ago.
Location: PLANTATION, Florida
Motorola Solutions is there for our customers when everything is on the line. In extreme moments - when a hurricane lands or when a fire breaks out. And in everyday moments - when a package arrives just in time for the holiday or when a child doesn't miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
The Sales Engineer will work remotely and support customers in the Southeast Region to provide technical presales support to Sellers, including MRs. A high demanding pace, an individual with high attention to detail, technically astute, and good relationship skill. This position will work on designing solutions for customers, and presenting the value proposition to the customer. The sales engineer will be familiar with all technical aspects and issues of the product or service. This ensures a high level of customer satisfaction, as a sales engineer will be prepared for any / all technical issues that may come about. This is a position for someone with both technical knowledge and sales skills.
The Sales Engineer will be responsible but not limited to the following:
Provide presales technical support for the video solution products and back office products, particularly those related to our video evidence management system and the back office needed to support them
Support customers in the Southeast Region
Support Regional Sales Managers/MRs and Proposal Writers to architect, propose, present, and finalize the needed back office components for our solutions
Maintain a high level of up-to-date sales and technical product knowledge, including servers, storage, cloud storage (Azure), Wi-Fi and LTE technologies - particularly as it relates to our video evidence management systems
Architect back office solutions in accordance with our hardware, network, and infrastructure requirements for the sales team and RFP responses. Detailed understanding of customer needs and operating procedures is a must in order to engineer systems to properly meet customer needs
Present our Video Evidence Management solutions to prospects and customers
Interface with potential customers via telephone/web meetings and/or face-to-face at customers' sites
Maintain an up-to-date understanding of industry trends, technical developments and competitive offerings that affect target markets
Partner with the internal sales team to communicate how WatchGuard's optimal video hardware/software capabilities translate into real world value and efficiency
Share valuable field insight with the sales, product, and engineering team to ensure perpetual product improvements and evolution
Strong adaptive skills, and the ability and desire to keep up with the latest new technologies
Excellent oral/written communication skills
Excellent customer relations skills
Proven application of sound troubleshooting strategy under conditions of critical severity with large enterprise customers and/or mission critical organizations
Professional experience providing technical support through phone, email, and remote support channels
SQL Server Databases - installation, management, and data management
Microsoft Active Directory domain environment - both on-premise and Azure as well as Local Directory Services (LDAP)
Windows Server and desktop client installation and configuration, security, firewalls and routing connectivity
TCP/IP Networking, routing, and configuration
Hardware, Software and Network troubleshooting, including server, desktops, switching, and IP connectivity
Experience and knowledge with automotive wiring, connectivity, and hardware and ability to competently install our video products in a vehicle.
Strong general knowledge of wireless communications fundamentals and voice/data architectures - both public and private (e.g. APCO P25, LTE, 802.11, 3G/4G) is highly desirable
Skills and Abilities:
Strong written and oral communications skills with the ability to present complex topics to technical and non-technical audiences
Willingness to think out of the box and challenge the status quo
Attention to detail and a flawless execution mindset
Ability or Experience to work and lead a remote team
Knowledge of RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset
Ability to work in a team environment and individually as needed
Ability to handle multiple projects, tasks, and customers at a time
Well-developed training, sales & presentation skills
Qualifications:
Bachelors of Science is required. Preferred emphasis in Electrical, Wireless, Computer, Network Engineering or Computer Science
4+ years of experience in one of the following: sales,engineering or solutions architecture
Knowledge of RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset
Strong written and oral communications skills with the ability to present complex topics to technical and non-technical audiences
Ability to build strong relationships with internal and external stakeholders
Ability to travel - 25-70%
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background checkadministered by Motorola Solutions Inc. customers
Bachelors Degree
4+ years of experience in one of the following: sales,engineering or solutions architecture
Must be able to obtain background clearance as required by government customer
Our U.S.Benefitsinclude:
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
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