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  • Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
  • Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
  • Stock bar items daily and fill the ice bins as needed.
  • Assume duties of the bartender and cocktail waitresses during breaks.
  • Replace bottles on the Berg Beverage System, juices and beer kegs on the line.
  • Empty the garbage and mop the floors as needed.
  • Prepare drinks correctly and promptly for guests at bar and F&B Servers.
  • Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary.
  • Understand and adhere to established cash handling procedures and policies.
  • Assist with cleaning the bar area and with inventory.
  • Appropriately use all bar equipment and cash handling systems.
  • Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
  • Have complete knowledge of all casino events and promotional activities, and assist as needed.
  • Keep work area in a clean and orderly manner.
  • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
  • Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
  
  
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
  
  
  • Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.
  • Perform other duties as assigned or reasonably requested by any member of management.
  
  

QUALIFICATIONS

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The statements herein are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at any time due to reasonable accommodation, business demand or the request of management . I attest that I have read and understand the job description and am able to perform all the job responsibilities described herein. I will notify Human Resources should this change.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

The Barback is responsible for providing the bar area with supplies and providing the bartender with items upon request. To provide top quality customer service and to ensure that customers have a favorable dining and gaming experience. Promote Family Style Service culture through actions and positive attitude.