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RAM Service Associate (Class starts January 2022 in Owings Mills, MD and Colorado Springs) at T. Rowe Price

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Owings Mills, Maryland





Job Description:

A career at T. Rowe Price says you want to contribute and make a difference at a leading global investment management firm where success results from the dedication our associates have in building success for our clients. We are a growing organization of associates from diverse backgrounds, experiences, and perspectives.

We take a long-term view on associates and their careers. Our associates do phenomenal work with purpose, and as a result, we provide growth opportunities through in-person and online training, management development programs, and career development on the job.

If you are seeking a meaningful work experience along with a workplace culture that thrives on teamwork, we invite you to explore the opportunity to join us.

Role Summary:

Works with clearly defined methods, tasks, and procedures.  Requires little or no prior relevant training or work experience.  Acquires skills to perform generally repeatable assignments.  After a period of on-the-job experience and training, completes assigned tasks with a moderate degree of supervision.  Responsible for analyzing, interpreting, and processing client transactions in an accurate and timely manner.

Responsibilities:

Reviews transaction requests and authorizations. Processes transactions. Responsible for timely and accurate reconciliation of transactions. Maintains department processing standards in productivity and quality. Responsible for tracking responses to client inquiries in order to inform the development of guides that enable to swift resolution of recurring issues. Performs duties as assigned to improve business processes, the timing and quality of client transactions, and the level of support available.  Works to learn and understand business processes and service requirements.  May communicate either verbally or in writing with clients.

Qualifications:

Required:

High school/secondary school or the equivalent combination of education and relevant experience AND 0+ years of total relevant work experience

Job Family:  Services & Operations – Client Processing

Track: Operations & Business Support

Level: S1

T. Rowe Price is committed to providing our associates with a comprehensive total rewards benefit program, including wellness, retirement and quality-of-life benefits.Please view What We Offer to see what's available to you.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.





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