A career at T. Rowe Price says you want to contribute and make a difference at a leading global investment management firm where success results from the dedication our associates have in building success for our clients. We are a growing organization of associates from diverse backgrounds, experiences, and perspectives.

We take a long-term view on associates and their careers. Our associates do phenomenal work with purpose, and as a result, we provide growth opportunities through in-person and online training, management development programs, and career development on the job.

If you are seeking a meaningful work experience along with a workplace culture that thrives on teamwork, we invite you to explore the opportunity to join us.

Overview

The Data Center Operations Command Center is a 24x7 Operations Center with fast pace and multitude of technology skills. In this role you will configure, install, administer, operate, upgrade, monitor, sustain, and support existing data centers, network, hardware, software, processes, applications, systems, databases, desktops, peripherals, and other related infrastructure. Responsible for service delivery across all technology domains and all consumers, including execution of all backup, recovery, disaster recovery, and related capabilities.

• Demonstrate specialized knowledge and expertise in their own job discipline and deep experience in integrating related disciplinary knowledge




• You will lead disciplinary or multi-functional program of notable risk; uses sophisticated analytical thought to identify innovative solutions




• Accountable for work of self and other junior members of the team; sets standards around which others will operate




• Works independently, with guidance in only the most complex situations




• You will act as an advisor to management and key external partners on broad ranging projects

Role summary and job responsibilities

• Documents all work and shows attention to detail.




• Ensures own work and work of others is performed in accordance with policy




• Defines processes and procedures for execution of work tasks for self and others




• You will serve as an SME and apply specialized technical skills to complete work that may involve help desk support, switchboard support, data center operations support, production support, report production support, etc.




• Typically, is involved in efforts of significant complexity that requires cross-GT or enterprise-wide coordination




• Demonstrates deep understanding of essential formulas and algorithms




• Capable of dissecting a problem into manageable parts




• Provides feedback to other team members




• Mentors other associates on the team




• May allocate resources and/or prioritize tasks for others




• Other duties as assigned

Business knowledge

• Possesses general understanding of the technology industry




• Possesses understanding of how the GT organization is structured and understands how to navigate GT for the purposes of accomplishing specified work tasks




• Understands how the business units are organized across the firm and the connections of their work to the operations of the business

Requirements

• Typically requires 4+ years of relevant experience




• Understands code management, strategic capacity planning, performance tuning, etc.




• Able to lead cross-functional teams of experts for executing processes and resolving problems




• Able to correlate disparate events across multiple technologies/platforms




• Effectively able to execute in-depth system administrative functions and troubleshooting

Job Family: Infrastructure Operations

Track: Operations & Business Services (S)

Level: 4

T. Rowe Price is committed to providing our associates with a comprehensive total rewards benefit program, including wellness, retirement and quality-of-life benefits. ​ Please view What We Offer to see what's available to you.

As part of T. Rowe Price’s Health and Safety protocols, effective October 19, 2021, any US-based new hires, including interns will be required to be fully vaccinated against COVID-19 or have a valid medical or religious exemption from receiving a COVID-19 vaccine.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.