Under general direction, the Laboratory Liaison will plan, design and conduct COVID-19 operational, policy and programmatic studies; recommend and assist with the implementation of program, policy and procedure modifications; support health laboratories and COVID-19 providers; assist with the general administrative support of the assigned organizational unit; and conduct related work, as required.
ESSENTIAL FUNCTIONS
Plans COVID-19 related analytical studies to be performed; defines and clarifies problem areas; determines research methodology, identifies data sources and designs survey instruments; establishes timeframes for study completion.
Assembles required data; designs questionnaires, conducts interviews, makes observations, researches files and literature, surveys other organizations and documents findings. This includes but is not limited to a focus on health laboratories and COVID-19 care providers.
Collects and analyzes information; utilizes computer based and statistical techniques where appropriate; evaluates alternative problem solutions.
Makes recommendations for action; prepares narrative and/or statistical reports, including implementation strategies; makes presentations to management or the Board of Supervisors as required.
Prepares policies, procedures and other written documentation; monitors legislative and regulatory changes that may affect unit operations and recommends necessary changes.
Serves in a consultative role to departmental management on administrative and related issues and strategies; provides significant input into policy, operational and service delivery decisions; assists line management in the implementation and facilitation of policy and programmatic changes.
Represents the agency or department and serves as liaison with other County departments and agencies in areas of mutual concern; confers with representatives of governmental, business and community organizations and the public; may serve on a variety of task forces.
May assist with or perform specific administrative services such as negotiating and administering contracts for services, assisting with development of the budget, writing grant applications and specifications for proposal, and designing computerized systems and data bases.
Interprets and applies a variety of policies, rules, regulations and processes; provides information which may require tact and judgment to employees and others.
NON-ESSENTIAL FUNCTIONS
May direct and review the work of others on a project or day-to-day basis.
Performs other duties as required or assigned
JOB QUALIFICATIONS
Principles and practices of operational, policy and programmatic research and analysis.
Principles of public administration.
Programs and service delivery in the area to which assigned.
Practices and techniques of administrative and statistical analysis and report preparation.
Computer applications and hardware and software related to the work.
Office administrative practices and procedures, including records management and the operation of standard office equipment.
Basic supervisory principles and practices.
Ability to:
Plan, design and conduct sophisticated operational, management and related studies and analyses.
Research, compile and summarize varied information, evaluate alternatives and reach sound conclusions.
Interpret, explain and apply complex policies, regulations and procedures.
Prepare clear and accurate reports, correspondence, procedures, policies and other written materials.
Represent the department and the County in meetings with others.
Organize and prioritize work and meet critical deadlines.
Exercise sound independent judgment within established policies and guidelines.
Direct and review the work of others on a project basis.
Establish and maintain effective working relationships with those contacted in the course of the work.
Education/Experience
Bachelor’s Degree in business, public administration, social science or related field, required.
Three years full-time professional level experience in independently providing complex administrative or management services, including planning, organizing and conducting high level administrative, organizational or related studies.
Certificates/Licenses/Clearances
None
PHYSICAL DEMANDS
Stand: Frequently
Walk: Frequently
Sit: Frequently
Handling / Fingering: Occasionally
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Climb, Crawl, Kneel, Bend: Occasionally
Lift / Carry: Occasionally - Up to 50 lbs
Push/Pull: Occasionally - Up to 50 lbs
See: Constantly
Taste/ Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)
WORK ENVIRONMENT
Remote with occasional reporting to office in San Leandro, CA.
Must have functioning internet access in remote location. There is no reimbursement for internet access.
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
