The internal quality engineer is responsible for supporting Production and driving quality activities within the facility through the use and knowledge of the ISO 9001, TS 16949 Quality Management Systems and quality tools. This position ensures that quality problems are effectively addressed and that standards are being implemented and adhered to within the facility. The internal quality engineer enhances customer satisfaction through managing customer concerns and assists internal quality department inspection resources in the accuracy of defect detection. They support engineering in the correction/improvement of products and processes. This position works in conjunction with engineering, manufacturing and operations to drive continuous improvement to ensure quality objectives are met and ensure product/process conformity to internal, customer and third party regulatory requirements.
Essential Duties and Responsibilities:
Interacts with manufacturing engineers, supplier quality engineers and customer quality engineers to drive improvement activities and ensure product and processes meet or exceed customer expectations
Participates in the improvement of the manufacturing process for existing products. Conducts studies to stabilize, validate or improve parts and process capabilities. Performs capability studies to identify problems, provides solutions and/or recommendations for improvement, and implementing corrective/preventive actions
Analyzes defective parts and/or processes to determine root cause of defect and provide input on corrective/preventive actions to prevent future failures. Implements solutions to improve yield
Holds quality investigations and researches for resolution of quality issues and eliminating problems from recurring
Supports Engineering for qualification of new parts, processes and/or equipment through collection and data analysis
Performs internal audits on product/processes to ensure compliance to specifications
Reviews and approves work instructions, inspection documents and change notifications
Analyzes quality trends through data mining and analysis and resolves quality issues through root cause analysis and problem-solving processes (PSP)
Conducts quality audits as prescribed by the local quality registration (ISO or Customer Requirements)
Participate in the analysis and disposition of non-conforming product as required
Interface with customers to resolve quality issues and facilitate quality-planning (APQP) and development of work instructions for customer-specific requirements
Provide training and support to employees on all quality concerns, customer complaints and application of quality methodologies
Ensures compliance and safety of all activities within the organization standards and policies.
Performs all other duties and responsibilities as assigned
Your profile
Qualifications & Experience:
Proven experience identifying process shortcomings through data analysis and providing recommendations for improvement
Strong independent and self-sufficient work ethic
Experience in designing and implementing Corrective Action in response to process escapes
Familiarity with ISO 9001 or IATF16949:2016 standards
Demonstrated knowledge of SPC, DOE ANOVA, f & t-test analysis, GR&R etc.
Proven experience with APQP / PPAP disciplines
Advanced knowledge of statistical software such as Minitab, Infinity or equivalent systems, along with MS Office suite
Advanced knowledge of Microsoft Office Products (Outlook, Word, Excel, PowerPoint)
Excellent written and verbal communication skills and willingness to identify, initiate and drive improvement teams
Proven track record of customer interface and ability to manage multiple projects and programs in a fast-paced environment
Proven time management, organizational, problem solving and prioritization skills to successfully complete responsibilities in a timely manner
Strong collaboration skills
Detail-oriented, accurate, timely with strong analytical skills
Highly organized with ability to work independently as well as part of a team
Exhibits integrity through fair and ethical behaviors in all activities; maintains accountability for performance
Strong attention to detail with well-developed organizational and communication skills
Proven experience developing work processes to improve outcomes for the team/customers
EDUCATION:
Degree in Engineering or equivalent degree in other science or related field
