Continue your life story with us:At Anthology Senior Living, we exist to make remarkable impacts on the lives we touch. We strive to do just that by providing our residents with a boutique-inspired experience through the best hospitality and care every day. Our communities are beautifully and purposely built for the discerning resident; one who does not want to compromise what is important to them as they deal with the new realities of aging. Every resident and employee have a unique story, and by celebrating the individual, we create a stronger community fueled by the power of connection.
Title: Concierge
FLSA: NON-EXEMPT
Shift: Part Time 4PM to 8PM ( During the week, and every other weekend).
Job Summary:
Responsible for greeting visitors, arranging tours of the property, answering a multi-line telephone and providing clerical support to the administrative staff
Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel. Direct visitors to appropriate office or resident apartment
Answers telephones, record and channel information
Displays knowledge of the services and programs and other pertinent information regarding the property
Responsible for the mail meter, stamps, making copies, and other tasks related to office operations. Processing incoming mail
Maintain reception area in a neat and orderly fashion. Ensure that reception desk and lobby has current property literature on display. Ensure that refreshments are fresh and readily available
Perform clerical duties for property staff as directed by supervisor
Provides support to the Community’s marking efforts through positive/ friendly interaction during property tours and telephone contact with the public, as directed by a supervisor
As request, aid in the dining room serving meals
Communicates any observed or suspected resident change of condition to a supervisory immediately
Preform other duties as assigned
Qualifications:
High School diploma or equivalent preferred
Able to read, write and understand English, and be able to follow written or oral instructions
Able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations
Able to deal professionally with personnel, residents, family members, visitors, and the general public
Knowledgeable of administrative practices, processes, and guidelines
Experience using computer software (Microsoft)
Having patience, professionalism, cheerful disposition and enthusiasm, and be willing to handle residents staff, and visitors
Benefit & Perks:
Benefits eligibility starting 1st of the month following hire date for *Full Time Employees*
Robust benefit plan offerings including Medical (PPO and HAS Plans), Dental, Vision, Critical Illness, Accident Insurance, HSA, FSA, etc.
Employer paid Short Term/ Long Term Disability, Life Insurance, Employee Assistance Program
401(k) plan with employer match
Paid Time Off and Paid Holidays
Company paid continuing education - 4 hours of “CARES Dementia Basics” and 4 hours of “CARES Dementia-Related Behaviors.
Daily employee meal provided
Employee referral bonus program
Anthology Senior Living is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
