In this position as a Customer Service Representative , you will be responsible for accurately providing quotations, reviewing purchase orders and processing sales orders. You will also have daily phone and email communications, both inbound and outbound, including customer conference calls. You will track daily orders on time deliveries, report new lead time and dates, handle return good claims, and initiate Corrective Action Reports. If you are looking for a fast-paced aerospace career, please read below!

Key Responsibilities:

• Responsible for entering Customer's orders for products and services
• Effectively communicate with the customer to establish overall customer status
• Accurately identify the type, amount, and required date of product ordered
• Coordinate with the shipping department to meet customer specific requirements
• Coordinate resolution of non-conforming products and issues
• Accurately quotes prices using standard pricing information and customer specific pricing agreements
• Accurately calculate total prices and quantities related to sales orders
• Verify the necessary information related to inventory
• Work with manufacturing to expedite orders to meet customer demand
• Accurately update, maintain, and complete customer information and order status
• Ensures accuracy of all sales orders
• Provides necessary information for the shipment of product
• Interface with Sales and Marketing Representatives to develop plans for customer service

Qualifications:

• Must have a high school diploma or GED
• 3 - 5 years of Corporate Customer Service
• Strong written and verbal communication skills
• Must be able to make decisions, confidently
• Extremely detail oriented
• Must be able to multitask
• Work independently, as well as with a team
• Proficient in Microsoft Excel, Work, and Outlook
• Must be able to use a laptop, continuously

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: ( Click here to learn more about the PPG Way )

PPG vision: http://corporate.ppg.com/Our-Company/PPG-Vision.aspx

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.