Nystrom & Associates, Ltd. is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. Founded in 1991, we offer an intensive outpatient chemical dependency program, psychological testing, and behavioral health and medication management services.

We are currently seeking a Full-Time Lead Behavioral Health Administrative Specialist for our fast paced front desk team at our Sartell clinic! General hours are between 7AM - 5PM, to be determined by supervisor. In this role you will:

Observe Behavioral Health Admin Specialists, Patient Care Coordinators, and Psychiatric Admin Specialists roles at least thirty percent of your in-office hours each week to give immediate feedback and adjust workflows as needed and to ensure our standards are being met.
Helps direct check-in desk and administrative workflow
Enforce all NAL policies and procedures in the absence of the Administrative Manager
Inform Administrative Manager of staff problems or concerns
Assist administrative staff with daily duties as needed
Assist with coverage in the event of staff shortage
Cover for in his/her absence or as directed by Administrative Manager

Assist Administrative Manager with any task or project as requested
Keep office space orderly and report maintenance needs in a timely manner to Administrative Manager
Manage provider and patient requests/concerns as directed by the Administrative Manager
Help coordinate and plan summer company picnics and site parties
Assist in training new BHAS in conjunction with Regional Office Support Specialists

Monitor administrative work flows to ensure immediate and accurate patient scheduling through incoming calls and referrals
Act as liaison between clinicians and Patient Care Coordinators regarding schedule concerns, availability for new patients, and changes in specialties in the absence of the Administrative Manager
Follow clinic policies and procedures at Administrative Managers directive

Attend mandatory meetings and trainings, may include occasional after-hours meetings
Other duties and tasks as assigned

Benefits:
Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:

Medical & Dental insurance

Opportunities for professional growth and career advancement

Health Savings Account (HSA)

Flexible Spending Account (FSA) for applicable medical and dependent care expenses

Paid Time Off (PTO)

Paid Holidays

401(K) Retirement Plan with a generous employer matching program

Supplemental insurances, such as short term disability, cancer insurance, and accident insurance