Job Description:

Stewart Insurance is owned by Stewart Title, a leading real estate services company that has earned many industry accolades including Forbes 50 Most Trustworthy Companies and a spot as a Fortune’s 1000 company. At Stewart Insurance, we have the unique benefit of being owned by a large, industry-leading company, while maintaining a collaborative culture where you know your direct impact and can influence your career path.

We are the leading insurance resource for real estate and our mission is to positively impact lives by properly insuring people, better. We are looking for an eager, determined and results oriented Client Relations Support Representative to join us in making a positive difference! In this role, you will support the insurance advisors and client relations representatives to help meet our clients’ insurance needs.

 

Key Benefits for You

On-site paid training, licensing, base salary plus bonus opportunities, paid continuing education, professional development opportunities, a winning team culture, and opportunity for growth within the company. 

 

Day in the Life of an Operations Support Representative

As an Operations Support Representative, you will be attacking each day with a purpose and process that will best set you up for success. Your day will consist of –

·         Supporting your insurance advisor and client relations team members by acknowledging incoming requests and assigning in our Customer Relationship Management (CRM) system

·         Serving as the lead contact for incoming calls and directing to the appropriate team member

·         Fulfilling assigned client requests

·         Processing mail from insurance company partners

Other tasks include:

·         Providing continuous feedback that will better the client experience and internal processes

·         Building rapport and adapting your communication approach with each client

·         Assisting with other activities as needed as part of the team

 

Future Career Path

Joining as an Operations Support Representative, as you evolve your capabilities, and our company grows, you have the opportunity to expand your career.

Who We Are Looking For

We value a candidate who-

·         Is an excellent listener and exceptional communicator

·         Welcoming and friendly personality

·         Enjoys serving others and placing client’s needs first

·         Exhibits patience, perseverance, and discipline

·         Upholds honesty and integrity

·         Plans the day in an organized and efficient manner

 

Other qualifications of our ideal candidate -

·         Has experience in a sales or service support role

·         Has exceptional computer navigation skills

·         Thrives in a fast-paced environment

·         Has insurance experience

Apply Now