Job Description:

A Barback is responsible for preparing and servicing permanent and portable bars throughout the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

PLEASE NOTE: This position is part of the Local 11 Union, which requires complete open availability (Days/evenings/weekends/holidays). We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on Seniority and Business Needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that fluctuate from week to week.

For qualifying individuals, Hilton offers AMAZING benefits including health insurance (medical, dental, vision), 401k (+ match), extensive Paid Time Off, Team Member/Friend & Family Travel Program, employee restaurant (complimentary lunch), Team Member recognition and other AWESOME Hilton Perks!

What will I be doing?

As a Barback (Jean-Georges Beverly Hills & Lobby Lounge), you would be responsible for preparing and servicing permanent and portable bars in the Main Dining room and Lobby Lounge, throughout the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Retrieve orders from storeroom, visually check stock and reconcile with written requisitions to ensure order accuracy and re-check stock upon delivery
• Prepare the bar by cutting, slicing and peeling perishable garnishes and fruits, mixing and pouring juices and storing back-up supplies in prescribed containers
• Check with and assist the bartender to stock and maintain the bar to include, but not limited to, paper products, straws and stirrers, condiments, glassware, ice and produce
• Transport taps and replace and perform routine maintenance on beer kegs
• Maintain cleanliness of bar area, beer lockers, refrigerators and storage areas in accordance with federal, state, local and company codes

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Must Have:

• Beverage knowledge including wine, liquor and cocktail selections
• Minimum 1 year experience in a similar capacity
• Strong English language skills and communication skills
• Professional presentation
• Ability to work with maximum accuracy
• Efficiency and attention to detail, maintaining a keen sense of urgency at all times.
• Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment, must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
• Excellent ability to communicate clearly, concisely, and openly in all interactions.
• Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Excels in a team environment.
• The ability to maintain confidentiality of guest information and pertinent hotel data

Strongly preferred:

• 5 Star restaurant experience highly preferred
• Luxury experience
• Training in Forbes standards of service preferred
• Strong preference for candidates with additional language skills in German, French, Spanish, Arabic, Japanese, Korean or Chinese

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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