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Claim Service Team Adjuster at FCCI Services Inc.

Posted in General Business 30 days ago.

Type: Full-Time
Location: Indianapolis, Indiana

Job Description:

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we’d like you to join our team.

We are currently seeking a Claim Service Team Adjuster to investigate and adjust assigned commercial auto property damage, CGL PD and garage claims. The adjuster will determine liability, secures information, reviews coverages, and settles claims.

What you will do:

  • Investigate assigned claims including initial investigation, evaluating coverage, negotiating settlements and setting reserves within authority limits, time standards and company best practices.

  • Interpret damage appraisal reports, identifying subrogation opportunities and negotiating claims to successful conclusion or transfer of file to regional adjuster.

  • Handle all assigned inventory of claims within departmental guidelines, following Best Practices and FCCI policies and procedures for property and casualty claims.

  • Work with and may coordinate the work of independent adjusters and miscellaneous vendors in an attempt to handle claims effectively and contain expenses.

This position will be located in our Sarasota, FL, Lake Mary, FL, Lawrenceville, GA or Indianapolis, IN office.

In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package.

FCCI believes YOU are valuable. We embrace a community that is diverse in culture, abilities, expertise, orientation and experience. FCCI’s passionate commitment to diversity, equity and inclusion is integral to our promise to serve others and strengthens our culture as we build relationships. At FCCI, we empower others to reach their full potential as we recognize that people are our greatest strength. This includes promoting an awareness that celebrates who people are in every interaction.



  • * High School Diploma or equivalent.

  • * Applicable Adjuster’s license.

  • * One year business experience with commercial or personal lines claims or six months as Claim Adjuster Trainee.

  • * Solid working knowledge of insurance claim procedures, rules, systems, and regulations.

  • * Solid working knowledge of claim file management techniques and processes.

  • * Solid working knowledge of automobile repair techniques, interpreting written damage appraisals.

  • * Basic knowledge of multi-state jurisdictions and statutes.

  • * Excellent communication, negotiation, interpersonal and organizational skills.

  • * Ability to analyze, define and solve problems; the use of good judgment and decision-making.

  • * Ability to learn to interpret and explain insurance policy coverage as applicable to the area of claims handling.

See job description

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