The Organizational Development and Learning (ODL) Manager will provide thought leadership, methodology, and to influence organizational development and learning initiatives positively. This individual is responsible for continuously assessing organizational needs and assisting with developing and implementing organization development interventions. The ODL Manager will evaluate programs that support the company's professional learning needs that are consistent with the values and organizational culture. This individual must have a strong background in the design of learning programs, having leveraged various online, hybrid, and in-person modalities. This position reports to the Director of Organizational Development & Learning and requires the ability to work independently and take ownership of the role.
This position will allow the successful candidate to work a schedule which will include both onsite as well as remote work certain days of the week as approved by their supervisor.
Responsibilities & Duties
Program Management
Guide the curation, design, development and maintenance of Alliance University (AU)
Monitor the effectiveness of AU offerings and make needed improvements ensuring uniformity and perfect alignment with business needs
Identify, develop and manage toward a set of KPIs to measure efficacy of learning and development strategies and processes
Act as a subject matter expert to consult with internal stakeholders on organizational development solutions and best practices in the industry
Conduct regular and thorough analyzes of learning and development needs to identify critical workforce skill and competency gaps and partner with department leaders to design and implement solutions to close skill gaps
Implement and lead the Alliance Learning Council
Oversee the execution of Alliance’s Coaching strategy and identify new ways to promote a coaching culture within the organization
Identify and manage vendors that can help deliver training and development
Program Evaluation and Improvement
Gather and analyze evaluation data to determine action and success metrics, and to report level 4 results data to evaluate the learning program’s organizational impact
Report and continuously improve key metrics, accountabilities, and measures of learning and development success in terms of quality and quantity
Monitor industry trends and developing issues around course design, facilitation, performance support strategies, and learning technologies
Collaboration
Collaborate with leaders, stakeholders, and colleagues to ensure Alliance University (AU) learning and development offerings align with Alliance business objectives
Partner closely with other ODL counterparts to ensure a fully informed organizational picture of trends
Communication
Engage in regular, consistent communication with internal stakeholders and leaders to drive successful solutions
Manage and Develop Staff
Manage a small team of Learning Specialists to provide training coordination and logistics
Work with Human Resources and the Director of ODL to attract, maintain, and retain a highly qualified and well-trained workforce
Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
Organize workflows and ensure staff understand their roles and responsibilities
Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
Ensure all staff are treated with respect and dignity
Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
Work to resolve conflicts and disputes, ensuring that all participants are given a voice
Set goals for performance and deadlines in line with organization goals and vision
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
Cultivate and encourage efforts to expand cross-team collaboration and partnership
Minimum Requirements
Bachelor’s degree from an accredited college/university in Sociology, Psychology, Education, Health Education; or a field providing background in organizational analysis and management development and five (5) years of experience in a progressive training role which includes some administrative/coordinative duties in staff development.
Preferred Education & Experience:
Master’s degree from an accredited college/university in Sociology, Psychology, Education, Health Education; or a field providing background in organizational analysis and management development
Seven (7) years of experience in a progressive training role which includes some administrative/coordinative duties in staff development.
Knowledge, Skills, & Abilities
Knowledge of principles and methods for curriculum and training design, teaching, and instruction for individuals and groups
Considerable knowledge planning, administering, supervising, and coordination learning activities
Knowledge of measurement of training evaluation
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain the target audience via written, oral, and visual media
Knowledge of the structure and content of the English language
Ability to express oneself effectively both in written and oral formats
Ability to engage an audience
Salary
$65,073.41 to $112,022.19
Education
Preferred
Bachelors or better in Sociology
Bachelors or better in Psychology
Bachelors or better in Education
Bachelors or better in Health Education & Promotion
