Working with the LD&E Team, this role is responsible for creation of enterprise professional development offerings. This role partners with subject matter experts throughout the organization to design programs, create curriculum, select appropriate delivery methods, and assess outcomes for enhancing the development of our team members. This requires understanding the business objectives as well as conducting a robust needs assessment to ensure that learning programs address the business need and result in improved knowledge, skills, and performance of our team members. Responsible for developing, maintaining and revising initial and remedial training. The Instructional Designer designs and coordinates training content to a wide range of audiences and must be comfortable delivering presentations, both in-person and through Zoom, Teams, and other digital tools, and develops training products for use in online courses, self-paced modules, and websites including video, audio podcasts, and graphics. Reporting to the Director, Learning, Development & Engagement, this position has end-to-end program design and improvement ownership for our enterprise level offerings.
Job Responsibilities
Design highly engaging content and materials and influence the redesign of templates, job aids, and diagrams to improve the retention of knowledge.
Establish strong partnership with key business stakeholders to continuously remain aligned with current business issues and opportunities, as related to learning and development and team member engagement.
Facilitate training assessment and competency/needs analysis to assess training needs for targeted audiences.
Gather and assimilate source material to create engaging learning and support resources that are simple to understand and relevant to the audience.
Works with Manager-Team Member Engagement on continual development of onboarding training - both self-guided and instructor-led.
Assess development needs and work with business unit managers and team(s) to arrange training in areas ranging from supervisory/management skills to professional development, as required to fill identified needs.
Actively involved in the delivery of learning and development programs as identified by the Director of Learning and Team Member Engagement.
Assist in organizational development/career pathing, which will ensure a holistic Team Member career development experience at Haskell.
Utilize Haskell's learning management system in an administrative role to manage compliance, other training program ls, content, delivery and metrics.
Build compelling initiatives to bring Haskell's culture norms to life & inspire team members to inculcate aligned behavior and mindsets.
Engage with Haskell leadership and HR Operations team using a high touch approach and involve/engage them in the design, implementation, utilization, and facilitation of processes related to the team member life cycle and experience.
Education/Experience
Bachelor's degree in instructional design/human resources/business/education related field with minimum of 5 years of corporate training and instructional design experience for virtual and in-person delivery.
Specific Knowledge, Skills, License, Certifications Etc.
Proficiency in instructional software tools, preferably Articulate, Camtasia, and Adobe eLearning/creative cloud suite (Captivate)
Experience with Learning Management Systems, preferably Cornerstone On-Demand
Strong knowledge of Microsoft Office applications
Excellent verbal and written communication skills
Ability to work effectively in a team environment
Demonstrated leadership, collaboration and innovation
Project management, problem-solving, and influencing skills
Uses initiative and attention to detail
Highly organized and ability to track multiple tasks
Core Competencies
Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
Customer Focus: Makes service to internal and external customers a priority; focuses on exceeding customer expectations, not just meeting them; recognizes and values all key stakeholders; applies and develops service excellence skills.
Effective Communication: Listens for understanding and appreciation, encourages open feedback; presents clearly and effectively one on one, and in small and large group settings; considers the audience in preparing messages and in choosing the appropriate communication channels; creates and encourages open channels of communication.
Execution/Empowerment: Demonstrates the ability to get results; manages competing demands in fast paced environment with effective results; identifies and creates contingency solutions to ensure timely execution.
Learning & Development: Learning new skills and increasing capabilities a high priority; takes action to address development needs in self and others, if applicable; identifies gaps and learning opportunities to ensure complete technical job proficiency; takes responsibility for own development and skills improvement.
Values
Team: Collaborate and demonstrate respect for team members, partners and everyone with whom we do business; open communication.
Excellence: Strive for quality and safety; executed best in class; creative and innovative; dedicated for continuous improvement.
Service: Passionate about customer service internal and external and to the community; and creates superior value.
Trust: High standards of ethics and personal accountability; transparency; credibility; fairness
Environmental Factors and/or Physical Requirements: While performing the duties of this job, this position is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application/form information. The associate frequently is required to sit, reach with hands and arms, talk and hear.
Haskell will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Haskell is an Equal Opportunity Employer (Females/Minorities/Protected Veterans/Individuals with Disabilities) and Drug-Free Workplace.
Qualifications
Experience5 - 8 years: corporate training and instructional design (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
