At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.
The Senior Program Manager will join our growing team supporting our Medical Device plant in Albuquerque, NM.
JOB SUMMARY
The Senior Program Manager will provide leadership, organization and coordination working in collaboration with the Business Unit to support Program Management Office (PMO)’s key activities and objectives leading portfolio of projects. Responsibilities include oversight of project management team, project portfolio management, development of the project management team, program planning and governance. Ensures all projects adhere to the standard approaches and best practices for program and project management. This role also manages change and promotes continuous improvement of project management related processes. Manages and enhances customer relationships and provides management and guidance to multi-functional project teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Works with Business Unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and the day-to-day operational activities.
Ensures all projects and programs are aligned with business strategy and priorities.
Partners and collaborates directly with Program Directors/Leads to ensure PMO governance is effectively and efficiently being applied in delivery of projects and programs.
Ensures adoption and implementation of project and program management methodology and tools and oversees project and program management coaching.
Works with Project/program Managers to review, monitor project health.
Establishes and implements metrics that measure project performance.
Prepares, analyzes and reports business wide report to senior management (Planned vs. Actual for Project Cost, Schedule, Budget and Milestone Progress).
Develops and maintains Executive dashboard. Provide reporting to senior management and stakeholders.
Determines the project health by measuring the variance in scope, schedule, cost and quality from the respective baselines.
Demonstrates effective execution of projects and programs.
Manages the development, implementation, and maintenance of project management policies, standards, procedures.
Conducts periodic project audits.
Advances and matures project and portfolio management across the business unit team as a key business success factor.
Monitors resource usage tracking and ensures the optimized usage of resources.
Works within the defined standards and procedures as set out by Jabil and the customer to successfully deliver the projects.
Provides processes, structure and motivation to project managers to successfully achieve project goal and corporate initiatives.
Manages project managers who develop project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics to ensure standards are adhered to and best practice.
Remains responsible for forecasting project budget and HR needs for current and future regional needs.
Provides leaders with updates, including greatest opportunities for improvement.
Demonstrates a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
Coaches Project/Program Managers through difficult decision-making situations.
Provides processes, structure and motivation to project managers to successfully achieve project goal and corporate initiatives.
Tracks, evaluates and reports on deliverable status from multiple sources in a cross-functional geographically-distributed team environment.
Creates working relationships with project managers and other PMO’s.
Drives continuous improvement through trend reporting analysis and metrics management.
Works closely with communications, stakeholders, and management to stay informed of important company and customer information to evaluate and measure program effectiveness and impact on the business.
Demonstrates goal orientation and action-focused, pragmatic and self-disciplined, good at project planning, organizing, communication, team motivation and delegation.
Solicits ongoing feedback from Business Units, peers, and customers.
May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS
Demonstrated team leadership capabilities
Person should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude.
Demonstrated high performance orientation, detail orientation, market knowledge and sound judgment
Demonstrated ability to build and leverage partnerships, implement change and manage projects.
Knowledge of Jabil operating policies and procedures required
Expert knowledge of Jabil’s culture and guiding principles
Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies
Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required
Previous experience in heathcare manufacturing
Prior experience in customer interface
Strong operational and financial knowledge required
Consultative skills (ability to understand true customer needs)
Good communications skills
Distinctive problem solving leader
EDUCATION & EXPERIENCE REQUIREMENTS
· Project Management Professional (PMP) certification or equivalent strongly preferred · Bachelor’s degree required, Masters Degree Preferred · Minimum of 8 years work-related experience required in project management or related discipline. · Or an equivalent combination of education, training and/or experience.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.
