Job Description:

Job Title: Import Coordinator

Job Location: Moline, IL  Columbia, SC  Port Huron, MI  Laredo, TX

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

This role can be located in our Illinois, South Carolina, Michigan, or Texas office.

Key Responsibilities:

• Effectively support data gathering efforts required for the miscellaneous Deere compliance projects. Utilize access rights to the Deere’s proprietary system in order to research Deere product parts information. Interact with Deere Business Unit representatives as necessary to get product details.


• Achieve a basic level of knowledge on principals of HTS classification by participating in a DHL Basic Classification Training curriculum conducted by DHL’s Import Compliance team.


• Perform responsibilities as a DHL service agent for the Deere U.S. Import Compliance email box (aka “the Box”)

• Review incoming email queries, use effective pathways to help resolve issues that are stalling entry submissions, route BOX messages that have a greater level complexity to the appropriate Deere and/or DHL compliance professionals for resolution


• Screen box entries to identify teaching opportunities for the entry teams to increase their knowledge of historical processes and resources that will expedite file entries




• Manage updates to the Deere parts catalog as needed, and ensure transmission of data to DHL system (parts database)


• Analyze and action DHL exception report to identify repeat offenders for missing/incomplete information


• Communicate with Deere Business Unit representatives to offer specific instruction on data element requirements for imports so DHL can submit a timely and compliant entry to USCBP. 


• Contact with Suppliers must be approved by Deere prior to contact.


• Provide support and guidance for other US classification issues and projects as they arise including support for Deere’s 3rd Party classification provider


• Support Deere U.S. Import Compliance on Free Trade Agreements and other Duty Reduction programs  


• Support the US Assist entry reporting process


• Conduct US Entry Audits prior to Entry Summary for HTS, Unit Code, MID, Country of Origin, and value anomalies


• Participate and contribute ideas and information on bi-weekly internal Tier 1 support team conference calls. Share ideas, projects that are in progress, opportunities & obstacles


• Participate and contribute ideas and information on monthly Deere/DHL import compliance team conference calls.


• Seek opportunities to improve current work processes and bring your ideas forward to management and peers.  Be a thought leader. Be a problem solver.


• Document identified opportunities to improve work flow – problem resolution.


• Obtain/Maintain Certified Customs Specialist (CCS) certification


• Build and maintain work instructions as necessary to include in our DHL SWOB Work Instruction I Share repository


• Participate in DHL C2 training curriculum and achieve a proficiency level in its use as it relates to research, business analytics and generating ad hoc brokerage related reports for Deere


• Other tasks as assigned by Deere or DHL.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 

 

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.  At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.  We will always enable you to take on responsibility and encourage your growth, personally and professionally.

 

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

 

• The largest global network with more than ~30,000 passionate employees




• The most efficient processes and fastest response times




• The best solutions and best customer service

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

 

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

 

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

 

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

 

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

Other tasks as assigned by Deere or DHL.Participate in DHL C2 training curriculum and achieve a proficiency level in its use as it relates to research, business analytics and generating ad hoc brokerage related reports for Deere Build and maintain work instructions as necessary to include in our DHL SWOB Work Instruction I Share repositoryObtain/Maintain Certified Customs Specialist (CCS) certificationSeek opportunities to improve current work processes and bring your ideas forward to management and peers.  Be a thought leader. Be a problem solver.Participate and contribute ideas and information on monthly Deere/DHL import compliance team conference calls.Participate and contribute ideas and information on bi-weekly internal Tier 1 support team conference calls. Share ideas, projects that are in progress, opportunities & obstaclesConduct US Entry Audits prior to Entry Summary for HTS, Unit Code, MID, Country of Origin, and value anomaliesSupport the US Assist entry reporting processSupport Deere U.S. Import Compliance on Free Trade Agreements and other Duty Reduction programs   Provide support and guidance for other US classification issues and projects as they arise including support for Deere’s 3rd Party classification providerCommunicate with Deere Business Unit representatives to offer specific instruction on data element requirements for imports so DHL can submit a timely and compliant entry to USCBP.  Analyze and action DHL exception report to identify repeat offenders for missing/incomplete informationManage updates to the Deere parts catalog as needed, and ensure transmission of data to DHL system (parts database)Perform responsibilities as a DHL service agent for the Deere U.S. Import Compliance email box (aka “the Box”)Achieve a basic level of knowledge on principals of HTS classification by participating in a DHL Basic Classification Training curriculum conducted by DHL’s Import Compliance team.Effectively support data gathering efforts required for the miscellaneous Deere compliance projects. Utilize access rights to the Deere’s proprietary system in order to research Deere product parts information. Interact with Deere Business Unit representatives as necessary to get product details.

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