Job Description:

www.fortinet.com

NASDAQ: FTNT

Customer Engagement Program Representative

Location: Sunnyvale, CA

The Company:

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world.

Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network-today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud, or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.

Our flagship enterprise firewall platform, FortiGate, is available in a wide range of sizes and form factors to fit any environment and provides a broad array of next-generation security and networking functions. Complementary products can be deployed with a FortiGate to enable a simplified, end-to-end security infrastructure covering:

Network Security - Protect the entire attack surface from headquarters to branch offices with advanced security.

Adaptive Cloud Security - Complete visibility and control across the cloud that enables secure applications and connectivity.

Secure Access - Deliver secure application, device access, and management without compromising performance and speed.

Security Operations - Implement advanced threat intelligence to detect, prevent, and respond sophisticated malware and improve security awareness.

Network Operations - Leverage a smart security strategy that prioritizes automation-driven network operations that spots and prevents network breaches.

Endpoint and Device Protection - Proactive protection, visibility, and control for all endpoints and devices across the network.

Application Security - Protect critical business web applications with an integrated set of products to thwart advanced threats.

Our market position and solution effectiveness have been widely validated by industry analysts, independent testing labs, business organizations, and media outlets worldwide. We are proud to count the majority of Fortune 500 companies among our satisfied customers.

Fortinet is headquartered in Sunnyvale, California, with offices around the globe. Founded in 2000 by Ken Xie, the visionary founder and former president and CEO of NetScreen, Fortinet is led by a strong management team with deep experience in networking and security.

Description:

The Customer Engagement Representative (CER) will provide support to a defined group of customer accounts and their assigned Fortinet Account Managers. The CER will be responsible for engaging with target contacts within target accounts to present the value of joining and participating in our Customer Programs.

The Customer Engagement Representative will use a variety of SaaS applications to engage with target customers via phone, email, and web. This is a high profile role and you will have the responsibility of engaging with our valued customers on an ongoing basis.

Responsibilities:

• Invite customers that have been nominated from Fortinet Account Managers to join and participate in our Customer Engagement Program


• Engage with customers via phone, email, and web on an ongoing basis


• Engage with Fortinet Account Managers and Support teams to provide exceptional service to our customers


• Track all activity through Salesforce.com

Required Skills:

• Excellent written and verbal communication skills


• Proficient with using software applications

• Well organized with effective time and activity management skills


• Ability to manage multiple tasks at one time


• Goal oriented, able to meet and exceed monthly, quarterly, and annual quotas


• Confident with the ability to work well in a fast paced environment


• Able to work independently as well as on a team

Education:

• BS in Business Administration, Marketing, or related fields


• Ideal candidate has interest or experience with technology sales

#LI-GB1

Apply Now