Ensure the promotion and protection of individual human rights; ensure confidentiality of any information related to persons receiving residential supports; ensure that individuals keep and maintain personal possessions; ensure that persons are free from abuse, neglect, exploitation, or punishment.
Provide encouragement to individuals to achieve specific skills or behaviors in areas such as independent living, socialization, meal preparation, budgeting, money management, and recreation and leisure activities.
Monitor the overall health and safety of the individuals served including providing information to medical professionals (psychiatrists, general practitioners, specialists, etc.). Assuring that issues and concerns about health and safety are brought to the attention of team members when they arise; and that staff are communicated with regarding treatments and interventions.
Arrange and attend staff meetings, in conjunction with Service Coordinator. Attend team meetings and staff training as requested.
Communicate effectively and follow instructions, both oral and written.
Maintain program standards as required by regulatory agencies.
Use a person-centered approach to providing services, and demonstrate effective interactions, training techniques, and interventions for other direct care staff.
Turn in billing and all other required paperwork on time.
Demonstrate and model effective interactions, training techniques, and interventions.
Other duties as assigned by the Service Coordinator, Operations Director, Human Resources Director or Executive Director.
Monitor the daily activities of staff and ensure staff are completing responsibilities efficiently.
Consult with the HR department regarding staff performance as necessary. Review consultations with the HR department to ensure all actions are conducted in accordance with state and federal regulations.
Maintain schedules and ensure shifts are covered when team members call out or request time off.
Accuracy is essential in all aspects of this work. Accuracy and timeliness in record keeping is critical to the agency adhering to state, licensure, and rules to avoid penalties and paybacks.
QUALIFICATIONS AND EDUCATION REQUIREMENTS The required minimum qualifications for this position include: • High school diploma/GED • 1-2 years full-time experience in a related human service field • Valid NC driver’s license • Satisfactory background check and Healthcare Personnel Registry report • Acceptable driving record and appropriate automobile insurance • Proficient and confident with applicable software, hardware, and technology • Competency in the following areas: technical knowledge, cultural competency and awareness, analytical skills, decision-making, interpersonal skills, communication skills, clinical skills, person-centered practices, evaluation and observation, crisis prevention and intervention, professionalism and ethics, community living skills and supports, health and wellness, community inclusion and networking, empowerment and advocacy, safety, education, training, and self-development
PHYSICAL EFFORT This position requires the staff member to be able at any time to physically perform the following tasks: • Sitting • Standing • Bending • Lifting • Fine motor and gross motor skills • Climbing and descending steps
