The Administrative Assistant position will play an integral role in the organizational strength of our company. The Administrative Assistant will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, and preparing documents. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.
Core Responsibilities & Duties:
Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other dock services
Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff
Check and scan driver documents
Fold and stuff driver settlements
Help with POD email
Compliance with federal and state regulations concerning employment and maintain OSHA Logs
Maximize office productivity through proficient use of appropriate software applications
Establish uniform correspondence procedures and style practices
Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files
Prepare and review HR/payroll records (attendance, timesheet and paid leave forms) for office staff, ensuring completeness, accuracy, and timeliness
Maintain contact with customers, ensuring high level of customer satisfaction
Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed
Other duties as assigned
Requirements:
Minimum 3 years of related experience
Strong customer service skills with focus on performance recognition
Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities
Proficiency in planning written and verbal communications
Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)
Excellent interpersonal skills both written and oral
Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes
Experience working in a transportation office environment a plus
Make decisions and or final recommendations which affect multiple departments
Intermodal transportation exposure is a plus
Skills:
Ideal candidate will possess a "can do" attitude with a "will do" work ethic
Must have the ability to work in a fast paced environment
Strong verbal and written communication skills
Experience with AS400 operating systems is a plus
Transportation industry knowledge and experience is a plus