Job Description:

 

Cloud Lake Technology, an Akima Company, delivers highly specialized, data-centric services and technology solutions that break down organizational boundaries and transform mission delivery for government customers. Cloud Lake offers a challenging and rewarding work environment, competitive salary and benefits, and a wide variety of career development opportunities. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

 

Job Summary: 

The Senior Program Manager will be responsible for 100M+ Department of Justice contract located in Vienna, VA.  This position is an on-site position.  This is a key, high-profile role responsible for operational coverage for critical areas 24x7x365.  This role requires collaboratively working the COR and TSC IT Government Leads to define and execute reports and deliverables, as well as cost and staffing estimates for existing and new tasks. As the Senior Program Manager, the candidate will provide direct supervision, program control, scheduling, and management of employees and monitor employee performance and productivity.

 

Responsibilities:

•    Work collaboratively with the COR to define and execute all reports and other deliverables.

•    Ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365 per day requirements and priorities as identified by TSC Leadership.

•    Have access to contractor corporate senior leadership when necessary.

•    Coordinate work schedules for contractor personnel provided under this RFQ. 

•    Use routine computer applications, including but not limited to: Microsoft Office (Outlook, Word, PowerPoint, Project, Excel, Visio and Internet Explorer), Mozilla Firefox and services that operate utilizing these software packages. 

•    Formulate and enforce work standards; assign contractor schedules. 

•    Orally present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences.

•    Work collaboratively with the COR and TSC IT Government Leads to define and execute all reports and other deliverables.

•    Provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future tasks. 

•    Support the ITU Task Lead(s) and COR by providing information related to the performance and/or status of all current tasks and assignments. 

•    Plan, organize, direct and support all activities identified in individual or multiple delivery/task order(s).

•    Ensure conformance with RFQ schedules and costs.

•    Monitor employee performance and productivity.

•    Develop and implement training programs and remedial actions as necessary.

•    Formulate and enforce work standards; assign contractor schedules.

•    Review work discrepancies.

•    Supervise contractor personnel.

•    Ensure conformance with RFQ schedules and costs. 

•    Prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates. 

•    Responsible for the overall RFQ performance and quality assurance. 

•    Provide timekeeping and invoicing for labor hours, travel and ODCs, if any. 

•    Ensure that program/project schedule, performance and deliverables are met. 

•    Maintain a qualified and certified, as appropriate, Contractor work force to meet the Government’s needs under this RFQ. 

•    Provide direct supervision, program control, scheduling and management of the Contractor’s employees consistent with priorities and assignments by the TSC ITU program. 

•    Ensure accountability for all Government furnished property and information. 

•    Assist in all project management task performance.

•    Resolve problems, issues, or conflicts, as required.

•    Coordinate work schedules for contractor personnel provided under this RFQ.

 

Minimum Qualifications: 

•    10 years overall of experience with IT or related field.

•    Bachelor’s degree required, preferred major in an IT, Computer Science, Information Systems, or a related field. 

•    Five (5) years of experience directly related to IT Service Management and Delivery in Program Management roles, with projects valued over $20M annually.

•    Experience serving as a Program or Project Manager leading and supervising a multi-disciplinary staff (150 FTE+) at various levels.

•    Must be able to demonstrate working in a 24/7 operational environment and working on call rotation.

•    Must be a certified PMI Project Management Professional in good standing or equivalent project management certification required.

•    Demonstrated experience developing a strategic vision for a complex organization, balancing modernization needs with critical daily operations and maintenance requirements.

•    Successful delivery of similar programs and with organizing, directing, and managing contract operations involving multiple, complex, and interrelated project tasks.

•    Demonstrated experience in managing SAFe and\or DevSecOps programs, technical certification required

•    Familiarity with FBI and/or DOJ IT architectures.

•    Experience leading a 24/7/365 IT environment.

•    Communicating with others to exchange information

•    Ability to perceive and assess employee productivity

•    Generate estimates of cost related items on the contract (labor, ODCs, etc.)

•    Act as the liaison between government operational lead, COR, and corporate.

•    Supervise, direct, prioritize, and evaluate the work of task leads and contract staff    .

•    Experience managing contract requirements (financial, technical, and staffing).

 

Security Clearance Requirements:

•    Active Top Secret

 

Desired Qualifications: 

•    Masters Degree

•    ITIL® v3 Foundation, or higher, certification

•    Experience implementing a managed services approach in a multi-provider environment"

 

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position.  This is not intended to be a complete list of all duties, responsibilities, and skills required.  Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary.  We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

 

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

 

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053.   Reasonable accommodation requests are considered on a case-by-case basis.

 

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website. 

 

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

 

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

 

 

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