At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.

The Learning Analyst is responsible for designing and executing research in support of branch team learning. A successful candidate will be a subject matter expert on learner experience and learning sciences who partners with internal stakeholders to integrate insights into all stages of learning strategy and design. This role actively fosters a culture of data literacy and learner-centricity as a consultant, researcher, and advocate for learners.

 

Key Responsibilities: 

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  Design and execute quantitative, qualitative, and mixed-method learner experience research to achieve business outcomes 

  
  

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  Partner with business owners to determine the need for learner experience research and/or long-term learning measurement  

  
  


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  Collaborate with internal partners to propose strategic learning solutions and evaluate them in an agile environment 

  
  


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  Analyze, synthesize, and compile original research findings into actionable insights for learning professionals and business partners 

  
  


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  Identify, synthesize, and communicate industry and academic research on learner experience and Learning Sciences to inform learning solutions 

  
  


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  Provide recommendations for learning strategy optimization, including program evaluation and actionable insights 

  
  

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  Create and communicate learning insights to diverse stakeholder audiences in a clear and compelling manner 

  
  

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  Master's Degree required (Education, Organizational Psychology, Human Capital Analytics, or an adjacent field preferred). 

  
  

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  5-10 years of experience in research, learning, or human resources preferred 

  
  


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  Advanced knowledge of learning analytics and instructional design 

  
  


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  Strong ability to identify data trends and use inferential statistical analysis to make observations and predictions 

  
  


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  Expertise in survey, evaluation, and assessment methods  

  
  


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  Strong collaboration and relationship-building skills, including the ability to establish rapport with stakeholders and end users 

  
  


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  Excellent written and oral communication skills, including the ability to present to senior leaders 

  
  

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  General knowledge of current research and data visualization technologies 

  
  


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  Comfortability with action research methods