The Learning Experience Designer (Learning Senior Advisor) designs learning solutions and resources of varying complexity for professionals and facilitators to deliver training to our employees. This training will help them to excel at their their jobs and develop their careers. Types of deliverables may include e-learning/self-paced learning solutions, multimedia, materials for instructor-led training, curated learning and job aids. The Designer will focus on design and may also focus on development depending on organizational needs. Success in this position requires a blend of creativity, analysis, and learner focus. Across a range of topics and mediums, this role will apply User Experience (UX), adult learning theories and Design Thinking practices to design learning experiences that support the business outcomes of Cigna.

This role will be responsible for delivering on the Enterprise Learning Team’s Next Generation of Learning vision, including key responsibility for achieving critical goals and outcomes, including: Learning needs to be easy, effective, meaningful and measurable to support our employees throughout their career development and increase our effectiveness as ONE organization.  Key outcomes of these goals include: 1) Organizational talent is skilled in the key capabilities that will drive our business forward and; 2) Enable a learning culture where employees easily access learning to do their jobs and grow their careers. It is a reason people come to work and stay at Cigna.

Primary Responsibilities include but are not limited to:

• Manages medium to large scale complex design projects/programs that have high visibility and drives them to completion.




• Directs or performs the analysis, design, development, and implementation of training materials, programs and interventions.




• Drives thought leadership in instructional design process with the ability to design innovative and creative solutions matched to business and learning needs of the organization.




• Creates effective learning objectives linked to measurable outcomes in partnerhship with key stakeholders and team members.




• Applies advanced adult learning theories to design and develop practical, application-based learning.




• Builds wireframes and uses rapid prototyping to support user research and experimentation.




• Developes re-usable visual and interactive components to create a consistent experience across a variety of learning topics and authors.




• Drives stakeholder commitment to proposed design concepts. Acts as a consultant to key stakeholders, driving the design process forward. 




• Delivers leading-edge solutions. May work with team to explore new technologies or be internal lead for a specific technology.




• Collaborates to share best practices and define company-wide learning strategies with the organization and Learning Excellence Community (LEC).

Qualifications:

• Able to scope projects which satisfies time, audience, modality, budget, and other stakeholder requirements.




• Ability to manage multiple complex projects simultaneously. 




• Ability to co-create, collaborate, and build strategic, trusted partnerships with team and key stakeholders.




• Demonstrated Design Thinking methodology knowledge and ability to conduct Design Thinking sessions is a plus. 




• Strong interpersonal and communication skills, both visual, oral and written form, including the ability to deliver engaging presentations to all audiences, including business leaders. 




• Ability to work independently, make effective decisions, and coordinate tasks while managing and balancing multiple, highly visible projects simultaneously.




• Track record of demonstrating critical thinking and leveraging information/data to inform decisions, improvements, and next steps.




• Ability to influence without authority and drive for results. Previous experience with communications and project management a plus.




• Creative thinker and strong problem-solver with a continuous improvement, growth mindset.




• Proven experience prototyping and building wireframes.




• Ability to write effective copy, instructional text, audio scripts/video scripts.




• Solid knowledge of course development software and Learning Management Systems.




• Demonstrated visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard.




• Ability to manage design and development vendors.




• Demonstrated focus on continuous self-learning and exploring new trends, strategies, and practices in the talent development field.




• Experience working in a waterfall (ADDIE) design environment.

Education & Preferred Qualifications

• 8+ years of experience in corporate training departments as an instructional designer




• Bachelor’s or Master’s degree in learning science, human resources, training & development, organizational development, or demonstrated experience. 




• Ability to travel up to an estimated 10% to team meetings, clients, workshops, etc.

This role requires 10% of travel. You will need to be fully vaccinated in order to travel & meet the requirements for this position.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.