Posted in Information Technology 30+ days ago.
Location: Columbus, Ohio
The Ohio Attorney General's Office is currently seeking candidates with a passion for public service to fill the role of Customer Relationship Specialist in our Information Technology Services section. This position will work a hybrid in-person/remote schedule. There may be changes to this schedule based on training and operational needs. The headquarter location is 30 E Broad St. Columbus, OH. The Customer Relationship Specialist will create and nurture long-term relationships with all sections of the Ohio Attorney General’s Office.
The Customer Relationship Specialist will resolve any issues that arise to ensure customers are satisfied with ITS support and services. They will assist in supporting the SOT’s IT needs, as well as bridge the gap between the needs of the Administration and the technology that can assist them. The Customer Relationship Specialist role will also act as the point of contact for emergency issues, and keep the lines of communication open until they are resolved.
The successful candidate will have the following skills and abilities:
The Customer Relationship Specialist will perform the following duties in a team environment, which include, but are not limited to:
Education: Core associate program in Computer Science or Information Systems or equivalent work experience.
Experience: Minimum 3 years combined work experience in Information Technology systems.
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