Our business J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments, financial institutions, pensions, sovereign wealth organizations, states and municipalities entrust us with their business. We offer our clients a full suite of global financial services and capabilities, providing strategic advice, raising capital, managing risk, and extending liquidity in markets around the world.
J.P. Morgan Wholesale Payments provides cash management, liquidity, commercial card, foreign exchange and escrow solutions to clients across the world. Teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses. The organization combines four lines of business: Merchant Services, Treasury Services, Commercial Card and Trade Finance to help clients manage working capital and increase operational efficiency.
Onyx by J.P. Morgan is a newly-launched business that seeks to reimagine how business are built, grow and interact, by developing innovative applications that leverage cutting edge technology. We seek to build the world's most advanced ecosystem, with ubiquitous access to infrastructure, collaboration networks, services, and expertise. Onyx has four business stripes -
Liink by J.P. Morgan , a blockchain network of banks that facilitates information exchange (formerly IIN)
Coin Systems , a global provider of shared ledger solutions enabled by JPM Coin
Onyx Launch, a leader in productionizing new applications and shared platform technology
Payment & Banking Platforms , embedded payment and banking capabilities to power financial institutions and corporates
The Product Lead - Onboarding will be responsible for leading onboarding for the Payments & Banking Platforms capability. This leader will partner closely with Product, Risk, Control, Operations, Design, Engineering and other stakeholders to bring a best in class onboarding experience to market along with driving first time engagement and value.
Proven ability to take a product from conception to successful market adoption, specifically in the Small Business space.
Strong understanding of KYC, Risk and Controls aspect of Onboarding with regards to Small Business.
Strong design and client focus to build product experience with the end to end client journey in mind.
Technical aptitude to allow for strong partnership on API first approach.
Identify priorities and manage multiple workstreams coordinating activities across departments.
Identify creative and timely solutions to key program challenges while motivating the project teams to complete critical tasks.
Ensure all risk management, legal, control, and compliance activities are done in line with JPMC standards in advance of product launch
Track project progress and report effectively on status, blockers and changes. Accountable for creating, maintaining and communicating schedules, scorecards and plans.
Track resourcing of projects and drive resource balancing between different program priorities.
Manage, analyze, track and escalate project risks, issues and dependencies as well as chair regular review meetings.
Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business, Technology and functional partners.
Skills we are seeking
Strong communication/presentation skills (i.e. creating content) that can be consumed at all seniority levels with both internal and external audiences.
Ability to rapidly understand emerging technologies and business models and naturally see commercial opportunities.
Ability to attract and manage talent, be a persuasive negotiator and thrive in a high intensity environment.
Passion for creatively solving problems and an entrepreneurial spirit. Ability to adeptly pivot opportunities based on new information and market forces.
Commercially-minded connector with a demonstrated ability to build and manage a large network of external partnerships.
Contrarian mentality to uncover partnership opportunities with seemingly competitive players.
Resourcefulness to filter a large number of client and partner opportunities into the most impactful engagements.
Qualifications:
8+ years of Product development / delivery client engagement, business/corporate development, or strategy leadership experience within the financial services industry. Platform/network business experience a strong plus.
5+ years in a delivery capacity across a highly complex and globally distributed operating environment.
5+ years' experience with financial technology in a commercial setting.
3+ years with Payments/Banking products and services.
Demonstrated ability to work in a highly matrixed program delivery structure
Demonstrated ability to meet aggressive growth metrics and client/partner development objectives, specifically for emerging businesses versus mature financial services products
Track record of building and managing high performance business development teams on a global basis.
Strong knowledge of emerging financial services technologies with a key emphasis on APIs, private labeling, SaaS models, and design thinking practices.
Understanding of the global payments industry.
Participation or management of a new business or product launch in a large organization or experience at a startup a plus.
Experience working in a fast-paced and highly cross-functional organization.
BA or BS required. MBA preferred.
Global travel required.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
