Job Description:

*Start Date: August 2, 2021*

Who We Are:

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose




• Give back to our communities


• Celebrate diversity




• People




• Do the right thing


• Treat people the way you want to be treated


• Always do your best


• Be accountable for our actions




• Performance




• Serve the highest quality food


• Provide world-class service


• Maintain flexibility to better serve our clients

Competitive Benefits:

• Health/Dental/Vision


• Paid Time Off


• 401(k), matched up to 4%


• Short and Long Term Disability


• Tuition Reimbursement


• Employee Referral Program


• Pet Insurance


• Discounts: Hotels, Travel, Tickets

 

POSITION TITLE: Learning & Development Coordinator

POSITION SUMMARY: Responsible for clerical and administrative duties related to training and organizational development programs

REPORTS TO: Training Director

 

REPONSIBILITIES:

Research & Analysis

• Generate reports on training statistics


• Create reports and presentations with learning analytics


• Research subject matter experts (SME) to provide learning opportunities 


• Create learning surveys and analyze results

 

Customer & Client Relations

• Answer learner inquiries regarding training activities 


• Collaborate with vendors to schedule trainings


• Lead onboarding sessions with new managers

 

Administrative

• Schedule training events and distribute learning material


• Enter learning information into a database


• Coordinate equipment, meals, and other logistics for in person trainings


• Assist with creating learning material


• Attend meetings as notified

 

Performs all other duties as assigned

 

REQUIREMENTS

• Must Have Excellent Interpersonal Skills


• Must Have Strong Written & Verbal Communication Skills


• Microsoft Office Proficient


• Experience in Hospitality Industry is Preferred, But Not Required


• Bilingual (Spanish) is Preferred, But Not Required


• Experience with Canva is Preferred, But Not Required

 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

FOOD AND BEVERAGE

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