As the AVP of Project Management and Governance for ESIS technology, the incumbent will play a key role in the design and delivery for the governance and project management structures for key strategies & programs for ESIS technology that are delivered internally, externally with partners or as a direct service with an ESIS client. Reporting to the CIO for ESIS the incumbent will lead and manage critical projects that share common touchpoints across ESIS and ensure alignment with applicable NA Chubb IT protocols. The role will ensure alignment amongst the IT teams, ESIS stakeholders, clients and business partners, track progress and provide senior leadership the communication materials needed to remain up to date and act, when necessary. The incumbent will work across all stakeholder groups to facilitate meetings and workshops, follow up on key deliverables/takeaways, ensure adherence to plan and leverage internal governance structures to raise and resolve issues as they arise. RESPONSIBILITIES: • In partnership with senior leadership, leads the development and evolution of the project management discipline across technology, operations and client implementations • Advises and collaborates with senior and executive IT and Business leadership regarding the alignment of the initiative plans to stated business objectives • Harmonizes initiative plans with the business plan, including investment and benefit value capture. • Manages and maintains project plans while mitigating & escalating identified risks. • In collaboration with initiative leads and other functional leads throughout the organization, documents resource requirements for specific initiatives and operates through appropriate business channels to engage resources necessary to facilitate timely project implementation. • In collaboration with ESIS product management team aligns the management of the change control process in relation to initiative scope, objectives and planned activities. • Create over-arching project roadmaps, communication and change management plans to ensure solutions are documented appropriately to mitigate risk and facilitate successful and timely execution of deliverables. • Partner and manage cross-functional teams to provide strategic and tactical thought partnership to effectively drive solution delivery. • Develop status reporting related to solution milestones, deliverable, dependencies, risks and issues to guide and influence senior management discussions and decisions. • Manage multiple initiatives simultaneously using strong management and prioritization skills. • Work with stakeholders to establish project requirements, priorities, and deadline. • Develop executive status reports and track ongoing risks/issues/action items • Facilitates all Project Planning & Execution of PM Activities • Applies PM Processes/Tools Appropriate for Projects • Identifies/Manages Interdependencies with other Projects/Initiatives • Working in collaboration with ESIS product management leads facilitates initiation/planning of project scope (i.e. Objectives, resources, milestones, risks, communications, etc.) • Identifies project and process root causes to ensure problems do not reoccur QUALIFICATIONS: • 5-10 years Program Management and/or top-tier consulting experience; Financial Services experience preferred, but not required • Experience in a service provider model in technology, professional services or business process outsourcing • Ability to communicate effectively with broad base of stakeholders, including executive management, departmental leaders, business partners and customer. • Experience establishing, leading and successfully completing large transformation programs that lead to measurable result. • Professional track record of being given responsibility for large, complex programs involving significant levels of organizational change and guiding cross functional teams to complete these programs with a high level of effectiveness. • Established reputation for building relationships with senior leaders in a large, complex organization and effectively leveraging those relationships to engage/influence outcomes • Ability to manage multiple initiatives at once in a fast paced, dynamic environment and remain calm under pressure. • Ability to translate business needs into project documentation. • Ability to identify and track project/program issues and facilitate the resolution of those issues. • Ability to leverage analytical, process and program management skills to resolve issues. • Strong analytical skills with an ability to provide thoughtful impact analysis • Willingness to take on challenging tasks of varying levels of ambiguity with the ability to change directions and adapt to conflicting priorities and changing business decisions • PM Certifications preferred, but not required: PMI PMP, Agile, LEAN Certified/Six Sigma, etc. Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success